Beth Compton
Waitsburg,WA
Summary
Experienced Administrative Assistant with over 10 years of experience working in county, state and federal offices. Excellent reputation for resolving problems and improving customer satisfaction.
Organized, dependable and successful at managing multiple priorities with a positive attitude and attention to detail.
Overview
17
17
years of professional experience
Work History
Deputy Registrar
Columbia County Public Health
Dayton, Washington
03.2021 - Current
- Serves as main front office support for Public Health.
- Processes Vital Records requests for Birth and Death Certificates including review and approval of local Death Certificates.
- Serves as primary liaison for Columbia County Environmental Health, working with vendors and Health Inspectors. Processes all payments and certifications for Food Establishments and Septic Services.
- Responsible for coding and processing of weekly deposits.
- Ordering and organization of all office supplies and scheduling maintenance of office equipment.
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Deputy Clerk of the Board
Columbia County Board Of Commissioners
Dayton, WA
03.2021 - Current
- Prepare and execute documents in Clerk's absence to facilitate timely transactions and departmental functions.
- Attends and facilitates relevant board and work sessions as well as public hearings and prepares minutes of assemblies to maintain transparency of office.
- Assists with scheduling, tracking and coordination of Board appointments and meetings.
- Maintain an accurate data file of resolutions, ordinances, and contract numbers of documents approved by the Board; and perform required follow-up to ensure fully executed documents are on file.
- Responsible for payment and tracking of bills for the Commissioners office.
Patient Services Representative
Walla Walla Clinic And Surgical Center
Walla Walla, WA
08.2020 - 03.2021
- Provided support throughout the clinic as needed to support patients, nursing staff and physicians.
- Registration, scheduling and insurance verification of patients.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Helped address patient complaints through timely corrective actions and appropriate referrals.
- Followed document protocols to safeguard confidentiality of patient records.
- Organized patient records and database to facilitate information storage and retrieval.
Administrative Assistant II
Southeast Alaska Regional Health Consortium
Sitka, AK
08.2018 - 07.2019
- Provided administrative support to the Office of Project Management and Facilities Maintenance.
- Answering and directing incoming calls, opening and distributing incoming mail.
- Reviewing reports for the Director as well as Project Managers.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Prepare and reconcile credit card statements.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Arranged rapid office equipment repair and maintenance with vendors.
- Upkeep and editing of hospital policy and procedures for department.
Motor Vehicle Customer Service Rep II- Office Lead
Department Of Motor Vehicles
Sitka, AK
08.2016 - 08.2018
- Responsible for all day to day operations of the Department of Motor Vehicles.
- Adhered to, implemented and explained complex state and federal policy and procedures to customers.
- Processing of vehicle titles and registrations and issuing drivers licenses and identification cards.
- Responsible for conducting road tests for standard and commercial drivers licenses.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Exceeded office goals and collaborated with staff to implement expedited and accurate customer service.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Responsible for creating one of the top performing DMV's in Alaska.
Administrative Assistant
State Of Alaska - Department Of Education
Sitka, AK
07.2014 - 08.2016
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation for all staff and students.
- Detailed tracking and reconciling of the departments travel budget.
- Processed background checks for incoming staff.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Responsible for purchasing using state procurement policy and procedure.
Buried Service Wire Clerk
Verizon-Buried Service Wire
Coeur D'Alene, ID
09.2005 - 02.2008
- Answered customer phone calls.
- Scheduled new construction and temporary above ground line installations.
- Daily scheduling and dispatching of Buried Service Wire and Locating operations.
- Worked with vendors and engineers to solve complex customer line instillation orders.
- Responsible for creation of monthly federal damage reports for Washington, Idaho and Oregon.
- Reconciled credit card statements.
- Issued payment to outside contractors.
Directors Secretary
State Of Alaska - Department Of Revenue
Sitka, AK
01.2002 - 12.2004
- Answered calls and explained complex policy and procedure to the public.
- Assisted in writing revisions of state policy and procedure.
- Acted as a liaison between the legislature and the Directors Office.
- Provided assistance to the Permanent Fund Dividend Fraud Unit.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Administrative Assistant II
State Of Alaska - Health And Social Services
Sitka, AK
06.1998 - 12.2001
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff.
- Handled client correspondence and tracked confidential client records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Verified vendor invoices and processed payments.
- Entered and processed monthly client reports
- Created a policy and procedural manual for 3rd party vendor payments and trained staff on new procedures to ensure accurate and timely payment.
Education
High School Diploma -
Sitka High School
Sitka, AKNo Degree - English Composition
University of Alaska Southeast
Sitka, AkSkills
- Effective written and verbal communication
- Prioritization and problem-solving
- Attention to Detail
- Organization and planning
- Teamwork and Collaboration
- Analytical and Critical Thinking
Timeline
Deputy Registrar
Columbia County Public Health
03.2021 - Current
Deputy Clerk of the Board
Columbia County Board Of Commissioners
03.2021 - Current
Patient Services Representative
Walla Walla Clinic And Surgical Center
08.2020 - 03.2021
Administrative Assistant II
Southeast Alaska Regional Health Consortium
08.2018 - 07.2019
Motor Vehicle Customer Service Rep II- Office Lead
Department Of Motor Vehicles
08.2016 - 08.2018
Administrative Assistant
State Of Alaska - Department Of Education
07.2014 - 08.2016
Buried Service Wire Clerk
Verizon-Buried Service Wire
09.2005 - 02.2008
Directors Secretary
State Of Alaska - Department Of Revenue
01.2002 - 12.2004
Administrative Assistant II
State Of Alaska - Health And Social Services
06.1998 - 12.2001
High School Diploma -
Sitka High School
No Degree - English Composition
University of Alaska Southeast