Beth Elliott

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Promoted a positive work environment through open communication and constructive feedback.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Excelled in every store position and regularly backed up front-line staff.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

I can’t remember what dates. I worked in the returns/ exchange department and cashier up front at checkout. Cleaned, made sure the store was stocked.

• Trained new cafe workers in sales, customer service, and safety.
• Increased repeat business through excellent customer service and communication skills.
• Upheld high standards for customer service and led by example.
• Resolved guest issues with professionalism, demonstrating excellent customer service skills.
• Exhibited excellent communications and customer service relations skills.
• Provided customer service on accounts and resolved problems.
• Provided exceptional customer service by answering customer concerns and forwarding messages.
• Provided outstanding customer service.

Manager over the store, cleaned, stocked, waited on customers, ordered supplies, over see of the employees