Beth Gavin

• Greeted customers, identified their needs and provided advice on automotive services.
• Provided estimates of repair costs to customers and discussed options with them.
• Processed customer payments for parts and labor charges using a point-of-sale system.
• Maintained accurate records of customer transactions in the dealership database.
• Scheduled appointments for vehicle service and repairs as requested by customers.
• Managed customer inquiries regarding vehicle maintenance, warranties, recalls and other topics.
• Communicated effectively with technicians regarding current jobs, status updates and special requests from customers.
• Monitored work progress to ensure timely completion of services within specified timeframes.
• Educated customers about preventative maintenance programs available at the dealership.
• Coordinated delivery of vehicles upon completion of repairs or scheduled maintenance.
• Followed up with customers after service visits to confirm satisfaction with completed work.

• Accomplishes financial objectives by collecting rents, entering invoices,
  forecasting requirements, preparing an annual budget, scheduling expenditures,
  analyzing variances
  •Prepare reports by collecting, analyzing, and summarizing data and trends
  • Oversee property functions in all aspects.

• Rent Collection, skips and evictions
• Weekly and Monthly Financial Reporting
• Assist with entering invoices
• Train and mentor staff
• Assist with all day-to-day property operations, leasing and marketing
• Process move out final statements and collections.

• Rent Collection, skips and evictions
• Weekly and Monthly Financial Reporting
• Assist with entering invoices
• Assist with all day-to-day property operations, leasing and marketing
• Process move out final statements and collections.

• Answer calls from prospective residents
• Conduct tours of the properties
• Process applications

• Sales, exhaust systems, turbo systems, suspension packages, lowering kits and full
  motor rebuilds
• Oversee shop operations and repairs
• Managed all aspects of invoicing and payment collection
• Budgeting