Beth Gulley
Wasilla,AK
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Barista
Kaladi Brothers Coffee Co
06.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
Assistant Manager
GREEN JAR
12.2017 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma -
Home School
Home05.2013
Skills
- Cash Deposits and Receipts
- Time Management
- Negotiation and Conflict Resolution
- Training and Development
- Customer Service and Satisfaction
- Product and Service Knowledge
- Staff Supervision
- Hiring and Training
- Merchandising
Timeline
Barista
Kaladi Brothers Coffee Co
06.2023 - Current
Assistant Manager
GREEN JAR
12.2017 - 06.2023
High School Diploma -
Home School
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