Beth Gulley
Wasilla
Summary
Developed skills in team leadership and operational management within fast-paced environment, driving team cohesion and efficiency. Focused on transitioning into new field while leveraging strong problem-solving abilities and effective communication skills. Prepared to bring collaborative approach and results-driven mindset to new role.
Friendly, outgoing, and detail-focused, bringing solid understanding of customer service principles and strong organizational abilities. Possesses knowledge of coffee brewing techniques and espresso machine operations, coupled with excellent time management skills. Committed to fostering positive customer experience and driving team efficiency.
Overview
7
7
years of professional experience
Work History
Shift Captain
Kaladi Brothers Coffee Co
06.2023 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Assistant Manager
Green Jar
12.2017 - 03.2023
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Facilitated team-building activities, enhancing team cohesion and morale.
Education
High School Diploma -
Home School
03-2014
Skills
- Teamwork and collaboration
- Problem-solving
- Reliability
- Excellent communication
- Attention to detail
- Organizational skills
- Active listening
- Conflict resolution
Timeline
Shift Captain
Kaladi Brothers Coffee Co
06.2023 - Current
Assistant Manager
Green Jar
12.2017 - 03.2023
High School Diploma -
Home School
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