Hunter Ramseier
Hutto,TX
Summary
Driven Shift Captain at MOD Pizza, adept in operational efficiency and team leadership, significantly improved customer satisfaction and team efficiency. Excelled in multitasking and problem-solving, mentoring staff for peak performance. Demonstrated adaptability and technical knowledge as Head Referee at Xtreme Paintball, enhancing game fairness and safety.
Overview
7
7
years of professional experience
Work History
Shift Captain
MOD Pizza
02.2020 - 09.2023
- Facilitated shift meetings to communicate important updates, address concerns, and promote open dialogue among team members.
- Served as a mentor for junior staff members, providing guidance in areas such as conflict resolution, time management, and goal setting for professional development purposes.
- Maintained high standards of cleanliness and organization throughout facility, ensuring optimal working conditions for all staff.
- Collaborated with upper management on strategic initiatives designed to improve operational efficiency across the organization.
- Handled escalated customer complaints professionally while maintaining composure under pressure situations.
- Managed scheduling for multiple shifts, ensuring adequate coverage during peak hours and minimizing overtime expenses.
- Improved customer satisfaction scores through proactive problem-solving and excellent communication with team members.
- Enhanced team efficiency by implementing streamlined shift change procedures.
Head Referee
Xtreme Paintball
02.2017 - 08.2019
- Maximized accuracy in decisions by staying up-to-date on current sports regulations and rule changes.
- Improved player safety by monitoring on-field actions and promptly addressing any misconduct.
- Assisted in updating league policies related to refereeing standards, contributing to a more consistent officiating framework across competitions.
- Maintained high levels of professionalism, ensuring impartiality throughout all games officiated.
- Collaborated with other referees to accurately interpret rules and make informed decisions during matches.
- Enhanced game fairness by consistently enforcing rules and regulations during matches.
Education
High School Diploma -
Hutto High School
Hutto, TX06.2019
Skills
- Operational Efficiency
- Technical knowledge
- Shift Scheduling
- Situational Awareness
- Team Management
- Teamwork and Collaboration
- Employee Development
- Problem-Solving
- Time Management
- Multitasking Abilities
- Team Leadership
- Adaptability and Flexibility
- Decision-Making
- Time management abilities
Timeline
Shift Captain
MOD Pizza
02.2020 - 09.2023
Head Referee
Xtreme Paintball
02.2017 - 08.2019
High School Diploma -
Hutto High School
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