Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Lawrence

Winter Haven,FL

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

18
18
years of professional experience

Work History

Generl Manager

Tropical Smoothie Cafe
03.2005 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.

Education

High School Diploma -

Haworth High School
Kokomo, IN
05.1982

Skills

  • Food and Beverage Management
  • Resolving Complaints
  • Schedule Oversight
  • Guest Inquiries
  • Quality Assurance
  • Team Member Motivation
  • Managing Cash Register
  • Staff Scheduling

Timeline

Generl Manager

Tropical Smoothie Cafe
03.2005 - Current

High School Diploma -

Haworth High School

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Beth Lawrence