Beth LeJeune

•Provided outstanding service to new and
long-standing customers by attending closely to
concerns and developing solutions.
•Maintained high levels of professionalism while
interacting with customers via phone or email.
•Followed standard processes and procedures for
proper escalation of unresolved issues to
appropriate internal teams.
•Attended regular training sessions on updates and
changes within the industry or organization.
•Navigated through computer systems to review
information and respond appropriately to callers.

•Developed online ads and company positioning on
social media sites to increase monthly sales.
•Researched competitive brands to stay up-to-date
on industry trends and best practices.
•Developed a strategy to increase brand awareness
through various digital channels including SEO and
SEM, email marketing campaigns and social media
platforms.
•Managed hosting services and domain names for
client websites.
•Designed and developed corporate website using
HTML, CSS, JavaScript and JQuery.
•Responded promptly to customer queries on social
media accounts.
• Optimized content for SEO purposes.
Followed trends in industry and target genre to
capitalize on emerging trends.
•Developed layouts for product graphics, company
collateral and web sites.
•Led sales planning, development and account
management to grow existing accounts and
establish new sales accounts.
•Analyzed customer feedback data to inform future
design choices.
•Collaborated with photographers and stylists to
showcase brands and merchandising standards.