Summary
Overview
Work History
Education
Skills
Timeline
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Beth Mancuso

3104 E. Camelback Road, #134, Phoenix,AZ

Summary

Proven track record in enhancing client satisfaction and sales revenue, leveraging strong product knowledge and exceptional customer service. Skilled in building rapport and problem-solving, I significantly contributed to business growth by developing lasting client relationships and employing fashion awareness to meet and exceed sales goals. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

13
13
years of professional experience

Work History

Fine Jewelry Sales Consultant

Sargent’s Fine Art and JewelrySales
03.2022 - 08.2023
  • Developed creative promotional events aimed at attracting new clientele while maintaining interest from existing customers for repeat business opportunities.
  • Acquired in-depth product knowledge through continual training sessions and industry research, enabling informed recommendations for clients seeking guidance.
  • Increased sales revenue by effectively showcasing high-quality pieces and highlighting their unique features and craftsmanship.
  • Offered exceptional after-sales support by addressing any concerns or issues promptly, fostering trust and loyalty among clientele.
  • Built lasting relationships with customers, offering attentive service, follow-ups, and assistance in future purchases.

Fine Art Consultant

Kush Fine Art
04.2020 - 12.2022


  • Mentored junior consultants within the firm by sharing knowledge about best practices in fine art consulting as well as industry developments.
  • Managed all aspects of artwork transportation and installation, coordinating with third-party providers to ensure timely delivery and professional handling.
  • Developed lasting relationships with clients, fostering trust and loyalty through exceptional customer service.
  • Continuously improved personal expertise by attending art fairs, exhibitions, and conferences to stay informed about the latest trends and artists in the market.
  • Educated clients about the importance of provenance documentation, assisting them in obtaining necessary paperwork for their acquisitions.
  • Contributed positively to company reputation by providing exceptional service, leading to increased referrals from satisfied clients.
  • Assisted clients in building cohesive collections by recommending complementary artworks based on individual preferences and existing holdings.

Temp Property Manager

Kaleialoha Property Rentals
03.2022 - 11.2022
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.

Real Estate Investor

Self Employed Investor
08.2016 - 05.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Retirement Solutions Representative

Hawthorn Retirement Group LLC
01.2011 - 11.2016
  • Developed customized retirement plans for clients, ensuring long-term financial stability and security.
  • Enhanced client satisfaction by providing exceptional retirement solutions and personalized financial planning services.
  • Worked closely with clients during major life events such as job changes or family expansions to adjust retirement plans accordingly.
  • Conducted thorough research on market trends and investment options to provide informed recommendations to clients.
  • Built strong relationships with clients through consistent communication, timely follow-ups, and prompt resolution of concerns or issues.

Education

High School Diploma -

La Sierra High School
Carmichael, CA

Associate of Science - Radiology

Tidewater Community College
Norfolk, VA

Skills

Strong product knowledge

Exceptional customer service

Goal-oriented mindset

Building rapport

Fashion Awareness

Problem-Solving

Honest and Dependable

Documentation And Reporting

Telephone Etiquette

Timeline

Fine Jewelry Sales Consultant

Sargent’s Fine Art and JewelrySales
03.2022 - 08.2023

Temp Property Manager

Kaleialoha Property Rentals
03.2022 - 11.2022

Fine Art Consultant

Kush Fine Art
04.2020 - 12.2022

Real Estate Investor

Self Employed Investor
08.2016 - 05.2020

Retirement Solutions Representative

Hawthorn Retirement Group LLC
01.2011 - 11.2016

High School Diploma -

La Sierra High School

Associate of Science - Radiology

Tidewater Community College

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Beth Mancuso