Jason Ordonez
Sales and Customer Service
Houston,TX
Summary
Loyal and dependable employee seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Fine Jewelry Sales Consultant
Signet Jewelers
Houston, TX
09.2004 - Current
- Implemented up-selling techniques during sales interactions by recommending complementary pieces or additional services such as insurance plans.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Utilized strong communication skills to establish rapport with potential buyers quickly while identifying their needs precisely for targeted selling strategies.
- Monitored customers for signs of security concerns and escalated issues to management.
Fine Jewelry General Manager
Signet Jewelers
College Station, TX
09.2004 - 09.2005
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Education
High School Diploma -
Sweeny High School
Sweeny, TX06.1994
Skills
- Retail Metrics and Goals
- Payment Processing
- Register Opening and Closing
- Brand Promotion
- Meeting Sales Goals
- Strong product knowledge
- Creative Thinking
- Merchandise Recommendations
- Honest and Dependable
- Security Practices
- Friendly and Helpful
- Exceptional customer service
- Jewelry Design
- Loyalty Programs
- Cash Counting
- Professional Relationships
- Loss Prevention Goals Monitoring
I create music and paint in spare time
Studied the trumpet and keyboard for many years and create one of a kind acrylic paintings as well
Timeline
Fine Jewelry Sales Consultant
Signet Jewelers
09.2004 - Current
Fine Jewelry General Manager
Signet Jewelers
09.2004 - 09.2005
High School Diploma -
Sweeny High School