Beth Marshall
Malone
Summary
Dynamic Grocery Manager with proven expertise in inventory management and staff training. Committed to enhancing sales and ensuring compliance with safety standards to drive operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grocery Manager
Price Chopper
Malone
2023.03 - Current
- Managed inventory levels to ensure product availability and reduce waste.
- Trained and supervised staff in daily operational procedures and customer service techniques.
- Scheduled staff shifts to optimize coverage during peak hours and events.
- Coordinated with suppliers to maintain quality control of incoming products.
- Implemented promotional displays to drive sales and engage customers.
- Monitored compliance with health and safety regulations throughout the store.
- Resolved customer complaints promptly to maintain a positive shopping experience.
- Led by example and took responsibility for all actions drive culture of performance excellence.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Oversaw daily operations of the store including opening and closing procedures.
- Coordinated restocking of grocery merchandise to meet customer demand and support sales consistency.
- Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
- Ordered supplies within budget parameters to maintain inventory levels.
- Reviewed purchase orders for accuracy before submitting them for processing.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Collaborated with vendors to negotiate prices on products and services.
- Implemented new methods for reducing shrinkage and increasing profitability.
- Developed and implemented store policies and procedures to ensure customer satisfaction.
- Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
- Conducted weekly meetings with staff members to discuss performance goals.
- Provided feedback on employee performance reviews during annual evaluations.
- Created strategies to increase customer loyalty through promotional campaigns.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
- Structured HR consulting services to support clients during organizational developments and changes.
Education
High School Diploma -
Lamoille Union High School
Morrisville, VT2004-06
Languages
Spanish
Limited
Certification
pharmacy and food sanitation
Timeline
Grocery Manager
Price Chopper
2023.03 - Current
High School Diploma -
Lamoille Union High School