Susan Giambruno
Clearwater
Summary
Results-driven professional with extensive experience in grocery and e-commerce management. Skilled in training and mentoring teams, optimizing inventory levels, and implementing effective merchandising strategies to boost sales. Committed to fostering a collaborative work environment and achieving business objectives.
Overview
10
10
years of professional experience
Work History
Grocery Manager
Winn Dixie Supermarket
08.2023 - 01.2026
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Managed inventory levels, optimizing stock to minimize waste and enhance product availability.
- Trained and mentored team members on customer service excellence and operational procedures.
- Implemented promotional displays, driving sales through effective merchandising strategies.
- Led team meetings focused on performance improvement, fostering a collaborative work environment.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
E-Commerce Manager
Kroger
02.2016 - 06.2023
- Led training sessions for team members on best practices in e-commerce operations and system utilization.
- Reduced order processing time with efficient inventory management and clear communication between departments.
- Regularly reviewed team performance, providing constructive feedback and opportunities for professional growth within the organization.
- Mentored junior staff members on best practices in e-commerce operations management, fostering a strong team spirit among colleagues.
- Analyzed customer feedback data to identify areas of improvement in product offerings and service quality.
- Ensured compliance with industry regulations and company policies while managing day-to-day e-commerce activities effectively.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
High School Diploma -
West Islip High School
West Islip, NYSkills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer service management
- Training and mentoring
- Merchandising strategies
- Scheduling coordination
- Ordering of products
- Time management
Timeline
Grocery Manager
Winn Dixie Supermarket
08.2023 - 01.2026
E-Commerce Manager
Kroger
02.2016 - 06.2023
High School Diploma -
West Islip High School