Beth Nelson
Heiskell,TN
Summary
Business owner with over 9 years of experience in business management and operations. Known for strong problem-solving abilities and reliability, and client satisfaction. Committed to fostering a positive business environment and driving team success.
Overview
19
19
years of professional experience
Work History
Hair Salon Owner
Owner
Heiskell, Tennessee
04.2021 - Current
- Managed daily operations of the salon, including scheduling appointments, maintaining records, and ordering supplies.
- Built strong client relationships through exceptional service and communication.
- Ensured compliance with health and safety regulations in the salon environment.
Hair Salon Co-Owner
The Right Cut Salon
Clinton, Tennessee
05.2016 - 04.2021
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Coordinated client appointments and maintained professional relationships with customers.
- Implemented health and safety protocols to ensure a safe salon environment.
- Assisted in budget preparation and monitored expenditures throughout the year.
Hairstylist
Great Clips Salon
Clinton, TN
06.2013 - 05.2016
- Developed strong relationships with repeat clients to enhance loyalty and trust.
- Greeted customers, answered phones and booked appointments.
- Assisted other stylists with busy periods in the salon.
- Maintained cleanliness and organization of tools, stations, and salon environment.
- Managed cash register transactions during checkout process.
- Performed store opening and closing procedures.
Manager/Hairstylist
Sport Clips
Knoxville, Tennessee
02.2008 - 06.2013
- Supervised staff performance and provided training to enhance service quality.
- Created staff schedules to optimize coverage during peak hours.
- Handled customer inquiries and resolved issues to enhance client experience.
- Coordinated events and promotions to boost community engagement with the salon.
- Maintained inventory levels and ordered supplies to support daily operations.
- Performed daily opening and closing duties including counting money in the till, reconciling sales reports and preparing bank deposits.
Cashier/Retail Sales Associate
Hammers
Clinton, TN
06.2007 - 02.2008
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves and organized merchandise to improve product visibility.
Education
Cosmetology -
Anderson County Career And Technical Center
Clinton, TN08-2009
High School Diploma -
Clinton High School
Clinton, TN05-2007
Skills
- Customer relationship management
- Problem solving
- Effective communication
- Time management
- Team collaboration
- Effective multitasking
- Business management
- Reliability
Timeline
Hair Salon Owner
Owner
04.2021 - Current
Hair Salon Co-Owner
The Right Cut Salon
05.2016 - 04.2021
Hairstylist
Great Clips Salon
06.2013 - 05.2016
Manager/Hairstylist
Sport Clips
02.2008 - 06.2013
Cashier/Retail Sales Associate
Hammers
06.2007 - 02.2008
Cosmetology -
Anderson County Career And Technical Center
High School Diploma -
Clinton High School