Beth Raines
Muncie,IN
Summary
Detail-oriented Remote Support Specialist skilled in patient relations, documentation, and scheduling. Proven ability to streamline workflows and ensure accuracy in patient records.
Overview
10
10
years of professional experience
Work History
Remote Support Specialist
Humana Care Management
06.2024 - 01.2026
- Independently managed data entry and patient record updates across multiple legacy systems, ensuring accuracy and compliance in support of care management operations
- Collaborated with clinical and support teams to streamline documentation workflows
- Patient Assistance
Resident Development Clinician Technician
Central Indiana Orthopedics
03.2021 - 06.2022
- Greeting patients
- Patient intake with walk-in patients including data input, gathering insurance information and registration forms
- Medical Records Specialist
Intensive Care Unit
Henry Community Health
01.2019 - 03.2021
- Cared for and documented info outcomes of patient admitted into the intensive care unit during a global pandemic
- Generated materials for chart, charge sheets, admits, labels while auditing and maintaining records
Patient Care Associate
IU Health Ball Memorial Hospital
06.2018 - 01.2019
- Assisted nurses and doctors with direct patient care services
- Responsible for intake assessments, electronic charting, progress reports, routine checks of vitals and phlebotomy
Patient Services Representative-Team Scheduler
IU Health Ball Memorial Hospital
02.2016 - 06.2018
- Maintained schedules for fifteen doctors nurse practitioners at a major medical provider
- Coordinated several automated scheduling software applications requiring organization, attention to detail and effective mediation
Education
High School Diploma -
Delta High School
Muncie06-1997
Skills
- Patient relations
- Computer proficiency
- Professional telephone demeanor
- Date collection and entry
- Scheduling
- Paperwork processing
- Documentation
- Administrative support
Timeline
Remote Support Specialist
Humana Care Management
06.2024 - 01.2026
Resident Development Clinician Technician
Central Indiana Orthopedics
03.2021 - 06.2022
Intensive Care Unit
Henry Community Health
01.2019 - 03.2021
Patient Care Associate
IU Health Ball Memorial Hospital
06.2018 - 01.2019
Patient Services Representative-Team Scheduler
IU Health Ball Memorial Hospital
02.2016 - 06.2018
High School Diploma -
Delta High School