Beth Reseburg
Sheboygan,WI
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
19
19
years of professional experience
Work History
Nursing Supervisor
Aurora Medical Center Sheboygan
Sheboygan, WI
05.2006 - Current
- Coordinated scheduling of staff to meet departmental needs.
- Built work schedules and staff assignments, taking balance and availability into consideration.
- Evaluated clinical practices and implemented changes regarding patient thru put based on feedback from staff members and patient experience.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals under guidance from manager.
- Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
- Pioneered quarterly sitter team meetings to discuss staff job satisfaction, concerns and job expectations.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Assessed need for additional staff in float and sitter pool and developed SBAR to present to leadership.
- Assisted in the recruitment and selection of qualified nursing personnel.
- Resolved conflicts among medical staff in a professional manner.
Education
Bachelor of Science - Nursing
University of Wisconsin, Oshkosh
Oshkosh, WI06-2008
Associate Degree in Nursing - Nursing
Lakeshore Technical College
Cleveland12-1998
Skills
- Staff scheduling
- Workload assessment
- Excellent communication
- Team building
- Multitasking
- Time management
- Customer relations
References
References available upon request.
Timeline
Nursing Supervisor
Aurora Medical Center Sheboygan
05.2006 - Current
Bachelor of Science - Nursing
University of Wisconsin, Oshkosh
Associate Degree in Nursing - Nursing
Lakeshore Technical College
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