Beth Shutt
Business Analyst/Project Manager
Lewisburg,PA
Summary
Professional with extensive experience in Business Analysis, Program Development and Learning Management System Administration. Strong collaboration skills with cross-functional teams to drive project success in all areas. Seeking new opportunities to leverage expertise in a dynamic environment.
Overview
2026
2026
years of professional experience
Work History
BUSINESS ANALYST
Core Business Solutions
01.2022 - 08.2025
- Conducting requirements gathering & elicitation activities such as stakeholder interviews, workshops, surveys, and other techniques to gather clear and detailed requirements for software projects and developers.
- Collaborating with cross-functional teams to elicit requirements while assuring requirements are aligned with business objectives.
- Leveraging artificial intelligence solutions to support efficient, data-informed research during the early stages of project scoping and requirements development.
- Creating detailed requirements documentation (e.g., BRDs, functional specifications, user stories and acceptance criteria).
- Developing process flow diagrams and mockups to visually represent system features and workflows.
- Supporting stakeholder management and effective communication by liaising between technical and non-technical stakeholders to ensure clear understanding and alignment on project objectives.
- Analyzing current business processes and workflows to identify areas for improvement or optimization. Proposing solutions to improve operational efficiency, reduce costs, and enhance customer satisfaction.
SECURITY SOLUTIONS COORDINATOR
Core Business Solutions
01.2021 - 01.2022
- Primary lead for the Security Solutions team including project scheduling, project status updates, and results reporting for our managed security products.
- Support of customers and prospects, partner relationships and engagements.
- Communication and socialization of new security products and services, focusing on NIST and CMMC compliance.
PROGRAM DEVELOPMENT MANAGER
Core Business Solutions
12.2017 - 01.2021
- Responsible for overseeing the overall Program Development process from concept to release.
- Coordinated cross-functional teams and subject matter experts through development of programs including training materials, knowledgebase content, documentation, user instruction, and related materials.
- Evaluated existing programs and supporting materials to determine and implement changes and improvement.
- Online training development and implementation within the organization's Learning Management System.
- Administration of the LMS internally and for customers.
- Project Management including monitoring workflows and timelines, and scheduling projects and resources within the organization.
CUSTOMER SUPPORT MANAGER
Core Business Solutions
01.2015 - 01.2017
- Oversaw support for web-based software assisting small businesses with ISO compliance.
- Demonstrated comprehensive knowledge of Quality Management Systems (QMS), and ISO compliance processes, from inception to certification.
- Resolved technical issues through phone and online support, enhancing user experience.
- Documented and monitored problems to ensure timely resolutions across all user inquiries.
- Converted existing training data while implementing a new LMS across the organization.
-
Additional work experience
- Other work experience includes: Bucknell University - Advancement Information Specialist. BSC (Beth Shutt Consulting) - Owner/Consultant. CSSI - Business Software Consultant.
Education
BACHELOR OF SCIENCE - Business Administration / Computer Science
Bloomsburg University of PA
Bloomsburg, PASkills
- Requirements gathering and elicitation
- Stakeholder management and collaboration
- Process improvement strategies
- Business and data analysis
- Business process modeling
- Cross-functional collaboration
- Project management methodologies
- Agile project management
- Instructional design
- Learning management system administration
- Employee training and development
- Artificial intelligence knowledge
Software skills
- Jira
- Confluence
- SmarterU LMS
- Articulate Rise
- MS Office
Soft skills
- Analytical thinking: Ability to break down complex problems and analyze different variables to provide actionable solutions
- Communication skills: Clear and concise communication with stakeholders at all levels of the organization
- Problem solving: Strong skills in identifying problems and developing solutions quickly and effectively
- Attention to detail: Ensuring that requirements and solutions are well defined and aligned with project goals
References
References available upon request.
Timeline
BUSINESS ANALYST
Core Business Solutions
01.2022 - 08.2025
SECURITY SOLUTIONS COORDINATOR
Core Business Solutions
01.2021 - 01.2022
PROGRAM DEVELOPMENT MANAGER
Core Business Solutions
12.2017 - 01.2021
CUSTOMER SUPPORT MANAGER
Core Business Solutions
01.2015 - 01.2017
-
Additional work experience
BACHELOR OF SCIENCE - Business Administration / Computer Science
Bloomsburg University of PA
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