Beth Sluder
Wellsville,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused 911 Dispatcher bringing 8 years' experience in the field. Well-versed in keeping emotions under control in order to work well in high-pressure moments. Desiring a Lead position with Logan City Police Dept 911.
Overview
9
9
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Logan City Police Dept
Logan, UT
02.2015 - Current
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Dispatched police officers and emergency personnel to calls for service.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Trained newly hired Dispatchers
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Skills
- Problem-Solving
- Multitasking and Prioritization
- Active Listening
- Emergency Medical Instruction
- Information Gathering and Relay
- Decision Making
- Works Well Under Pressure
- Leader
Certification
- Emergency Medical Dispatch (EMD)
- Communications Training Officer (CTO)
- Tactical Dispatcher
- Hostage Negotiations I & II
- POST Certified Dispatcher
- Public Safety Telecommunicator
Timeline
911 Dispatcher
Logan City Police Dept
02.2015 - Current
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