BETH SMITH
Sparks,MD
Summary
Results-driven operations and sales professional with extensive experience supporting high-performing sales teams, managing vendor relationships, and optimizing inventory and order fulfillment processes. Known for strong cross-functional collaboration, problem-solving, and the ability to improve operational efficiency. Proven track record of training teams, streamlining workflows, and driving service-level improvements.
Overview
27
27
years of professional experience
Work History
Sales Coordinator | Project Support
Alliance Corporation
Wayne, NJ
09.2017 - Current
- Support a high-volume sales team by managing customer inquiries and ensuring timely resolution of issues
- Coordinate across internal departments and external partners to meet complex, project-based customer requirements
- Oversee order entry, tracking, and fulfillment, ensuring accuracy and on-time delivery
- Serve as a key liaison for cross-functional communication and issue resolution
- Train and onboard new team members on systems, processes, and daily operations
Director of Operations
Lunar Rover
Baltimore, MD
10.2014 - 08.2017
- Managed day-to-day business operations, including vendor invoicing, payment processing, and customer communications
- Developed marketing materials and website content to support business growth
- Oversaw full-cycle inventory management, from procurement through distribution
- Acted as primary point of contact for all client inquiries and service requests
Purchasing Representative
Tessco Technologies Inc.
Hunt Valley, MD
02.2005 - 06.2014
- Analyzed demand trends to optimize inventory levels, reducing excess while maintaining product availability
- Managed relationships with ~50 vendors, improving service levels and resolving pricing and delivery issues
- Increased vendor performance to 98% service level through strategic purchasing and process improvements
- Implemented vendor onboarding processes to improve order confirmation and operational efficiency
- Expedited high-demand products to support sales velocity and customer satisfaction
Technical Support Assistant – System Maintenance
Tessco Technologies Inc.
Hunt Valley, MD
12.1998 - 01.2000
- Managed SKU setup and maintenance, ensuring accurate system data
- Maintained vendor pricing and updated systems to reflect current agreements
- Revised SOPs to improve consistency and efficiency in pricing and SKU processes
Skills
- Sales & Operations Support
- Vendor & Inventory Management
- Order Fulfillment & Logistics
- Cross-Functional Coordination
- Process Improvement & Strategy Execution
- Customer Relationship Management
- Training & Onboarding
- Data Analysis & Performance Optimization
Timeline
Sales Coordinator | Project Support
Alliance Corporation
09.2017 - Current
Director of Operations
Lunar Rover
10.2014 - 08.2017
Purchasing Representative
Tessco Technologies Inc.
02.2005 - 06.2014
Technical Support Assistant – System Maintenance
Tessco Technologies Inc.
12.1998 - 01.2000