Beth Soltesz
Menominee
Summary
Dynamic and dedicated professional with extensive experience in customer service at MJB Industries. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and maintaining high hygiene standards, consistently contributing to a positive work environment while achieving operational goals.
Overview
2026
2026
years of professional experience
Work History
Cashier Assistant
MJB Industries
11.2020 - 03.2025
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Kitchen Staff Member
Bsg Maintenance
05.2020 - 09.2020
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Cashier
MJB Industries
2018 - 2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assembly Line Worker
Saputo Cheese USA Inc.
08.2017 - 02.2018
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Cashier
Walmart
11.2015 - 01.2016
Healthcare Support Worker
Dungarvin
01.2014 - 08.2015
- Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
- Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
- Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
- Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
Cashier
Kmart
2012 - 2013
Housekeeper
Holiday Inn Holiday Inn Express
2010 - 2011
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Customer Service Representative
ACN
2009 - 2009
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Service Technician
Potlatch
2008 - 2008
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with other production workers to achieve smooth running of production line.
Janitor
Marinette Marine
2007 - 2007
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Human Resources Intern
Aerial Inc
2006 - 2006
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills.
Education
Bachelor of Science - Communications
Northern Michigan University
Marquette, MIPhysical Trainer
National Academy of Sports Medicine
High School Diploma -
Menominee High School
Menominee, MI01-2004
Skills
- Customer service
- Problem-solving
- Patience and empathy
Timeline
Cashier Assistant
MJB Industries
11.2020 - 03.2025
Kitchen Staff Member
Bsg Maintenance
05.2020 - 09.2020
Assembly Line Worker
Saputo Cheese USA Inc.
08.2017 - 02.2018
Cashier
Walmart
11.2015 - 01.2016
Healthcare Support Worker
Dungarvin
01.2014 - 08.2015
Cashier
MJB Industries
2018 - 2019
Cashier
Kmart
2012 - 2013
Housekeeper
Holiday Inn Holiday Inn Express
2010 - 2011
Customer Service Representative
ACN
2009 - 2009
Service Technician
Potlatch
2008 - 2008
Janitor
Marinette Marine
2007 - 2007
Human Resources Intern
Aerial Inc
2006 - 2006
Bachelor of Science - Communications
Northern Michigan University
Physical Trainer
National Academy of Sports Medicine
High School Diploma -
Menominee High School
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