Beth Stacks
Booneville,MS
Summary
Practicing dental hygiene and owning my own business has allowed me to become experienced and dedicated in excellent customer service, multitasking, and time management. I have a strong work ethic and am willing to learn new skills. Performing outbound calls to follow up on outstanding insurance claims has allowed me to gain experience as a liaison between our office and insurance companies to ensure payments are received in a timely manner. This has also provided me with excellent multi-tasking experience while talking on the phone and making sure all notes are computed.
Overview
22
22
years of professional experience
Work History
Insurance Claims Specialist
Booneville General Dentistry
Booneville , MS
04.2024 - Current
- Call insurance companies to ascertain information regarding outstanding claims
- Process requests for additional documentation (attachments and narratives) in a timely manner
- Resubmit claims for review and payment
Store Owner
Crow's Store
New Site , MS
08.2017 - 10.2023
- Developed store policies and procedures to ensure customer satisfaction.
- Organized and scheduled staff to maximize efficiency in the store.
- Managed inventory levels, restocking shelves as needed.
- Maintained records of sales, profits and losses within the store.
- Assisted with purchasing decisions based on customer demand and current market conditions.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Prepared staff work schedules and assigned team members to specific duties.
Dental Hygienist
Dr. Jeff Johnson, DMD
Booneville , MS
09.2002 - 09.2017
- Provided patient education on proper oral hygiene techniques and preventive dental care.
- Performed periodontal charting to record the condition of patients' gums.
- Assessed overall oral health by examining teeth and gums for signs of disease or other irregularities.
- Conducted x-rays to detect potential issues such as decay, cysts, tumors and bone loss.
- Applied fluoride treatments to protect teeth against cavities.
- Instructed patients in brushing and flossing techniques to maintain optimal oral health.
- Maintained accurate records of patient treatment plans using electronic medical records software.
- Removed plaque and tartar from teeth using hand and mechanical scaler tools.
Education
Bachelor of Science - Dental Hygiene
University of Mississippi
Oxford, MS12-2015
Associate of Applied Science - Dental Hygiene
Northeast Mississippi Community College
Booneville, MS05-2002
High School Diploma -
New Site High School
New Site, MS05-1999
Skills
- Computer knowledge
- Teamwork skills
- Communication Skills
- Reliability
- Multi-tasker
- Experienced in fast pace working environment
References
References available upon request.
Timeline
Insurance Claims Specialist
Booneville General Dentistry
04.2024 - Current
Store Owner
Crow's Store
08.2017 - 10.2023
Dental Hygienist
Dr. Jeff Johnson, DMD
09.2002 - 09.2017
Bachelor of Science - Dental Hygiene
University of Mississippi
Associate of Applied Science - Dental Hygiene
Northeast Mississippi Community College
High School Diploma -
New Site High School
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