Ronni Wooten
Plant City,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Claims Specialist
GEICO
Lakeland, FL
02.2023 - Current
- Maintained detailed records of all claim activities including correspondence, decisions, payments.
- Investigated suspicious or fraudulent claims and reported findings to management.
- Ensured compliance with state laws governing insurance practices as well as company policies and procedures.
- Handled and resolved customer issues pertaining to insurance claim processing.
- Conducted comprehensive reviews of denied claims, rectifying any errors or omissions before issuing decision notices.
- Assisted customers in filing new insurance claims and provided status updates on existing ones.
- Evaluated claims to establish liability, compensability, and determine appropriate benefits.
- Served as subject matter expert for non-standard coverage questions, property damage, and collision.
- Collaborated with fellow team members to manage large volume of claims.
Office Assistant
Allergy Tampa
Tampa, FL
09.2022 - 02.2025
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Answered phone calls and directed them to appropriate personnel.
- Maintained an organized filing system of paper documents and electronic files.
- Communicated schedule changes effectively throughout the organization when necessary.
- Performed data entry into computer systems for tracking purposes.
- Scheduled and confirmed appointments.
- Maintained positive working relationship with fellow staff and management.
Assistant Instructor
Hillsborough out of school time (HOST)
Plant City, FL
08.2019 - 01.2022
- Participated in professional development opportunities for continued growth.
- Organized and supervised extra-curricular activities such as field trips and outdoor activities.
- Collaborated with colleagues on curriculum design projects.
- Ensured that all safety regulations are followed during classes or activities.
- Maintained student attendance records and submitted reports as required.
- Adhered to school policies and procedures when handling disciplinary issues.
- Communicated regularly with parents regarding the progress of their children.
- Collaborated with other instructors to develop effective instructional strategies.
- Developed and implemented lesson plans for students of all ages.
- Established positive relationships with colleagues, parents and administrators.
- Inspired and supported students in identifying strengths and areas for growth.
Education
Associate of Arts - General Studies
Keiser University
Lakeland, FL10-2023
High School Diploma -
Strawberry Crest High School
Dover, FL05-2020
Skills
- Policy Interpretation
- Claims Investigation
- Insurance knowledge
- Customer Service
- Client Interviews
- Small Claims Payouts
- Teamwork and Collaboration
- Microsoft Office
- Excellent Communication
- Insurance terminology
- Problem-Solving
- Task Prioritization
- Goal Setting
- Decision-Making
- Time management abilities
- Organizational Skills
- Professionalism
- Reliability
- Mail handling
- Effective Communication
- Computer Skills
Certification
- 6-20 CLAIMS ADJUSTER LICENSE
Timeline
Insurance Claims Specialist
GEICO
02.2023 - Current
Office Assistant
Allergy Tampa
09.2022 - 02.2025
Assistant Instructor
Hillsborough out of school time (HOST)
08.2019 - 01.2022
Associate of Arts - General Studies
Keiser University
High School Diploma -
Strawberry Crest High School
Similar Profiles
Brent WatsonBrent Watson
Lead Supervisor - Glass Claims at GEICOLead Supervisor - Glass Claims at GEICO
Gabriel MendozaGabriel Mendoza
Bilingual Customer Service Representative at GEICOBilingual Customer Service Representative at GEICO
Hope RodriguezHope Rodriguez
Claims Adjuster at GEICOClaims Adjuster at GEICO
Anthony JohnsonAnthony Johnson
Auto Claims Adjuster- LDP at GEICOAuto Claims Adjuster- LDP at GEICO
Trinity DavisTrinity Davis
Cashier at Taco BellCashier at Taco Bell