BETH SWIDERSKI
ALIGHT SOLUTIONS
Schaumburg,IL
25
years of professional experience
Operations and transformation executive with 20+ years leading enterprise implementations, operational excellence initiatives, and cross-functional teams. Proven success delivering technology modernization, scaling organizations, improving customer experience, and driving measurable business results.
Work History
Director of Solutions, Health Navigation
4 Years 6 Months- Lead enterprise platform transformation initiatives impacting customer and employee experiences.
- Direct cross-functional teams across product, technology, operations, training, and client delivery.
- Translate business needs into scalable platform capabilities and implementation roadmaps.
- Oversee deployment, testing, production support, and operational readiness.
Director of Implementations
2 Years- Established governance standards, implementation methodologies, and delivery frameworks.
- Directed portfolio planning, resource allocation, budgeting, and stakeholder management.
- Scaled implementation organization to support $80M+ in new revenue.
Director of Operations, Health Advocacy
2 Years- Led implementation of enterprise advocacy platform supporting care management and reporting.
- Managed strategic vendor partnerships and enterprise business governance processes.
Senior Operations Manager
3 Years- Managed healthcare operations across 40 carriers and 60 clients.
- Supported 300% business growth while reducing staffing requirements by 25%.
- Developed high-performing teams with less than 2% attrition.
Operations Manager / Benefits Analyst
10 Years- Managed $60M portfolio through integrated onshore and offshore teams.
- Led service improvement and operational efficiency initiatives.
Education
Bachelor of Science - Economics
Skills
Operations Leadership
Strategic Planning
Program Management
Change Management
Process Improvement
Team Development
Business Transformation
Vendor Management
Timeline
Director of Solutions, Health Navigation
ALIGHT SOLUTIONS
01.2022 - CurrentRead More
Director of Implementations
ALIGHT SOLUTIONS
01.2019 - 01.2021Read More
Director of Operations, Health Advocacy
ALIGHT SOLUTIONS
01.2016 - 01.2018Read More
Senior Operations Manager
AON HEWITT
01.2012 - 01.2015Read More
Operations Manager / Benefits Analyst
AON HEWITT
01.2002 - 01.2012Read More
University of Illinois Urbana-Champaign
Bachelor of Science from Economics
Read More
CAREER HIGHLIGHTS
- Led enterprise platform transformation initiatives supporting customer and operational modernization.
- Scaled implementation organization supporting $80M+ in new business growth.
- Supported 300% growth while reducing staffing needs by 25% through process improvements.
- Managed delivery and operations for a $60M client portfolio.