Bethaney Armstrong
Boone,NC
Summary
Extensive experience in crisis management, dedicated to ensuring safety and support for individuals facing homelessness. Proven track record in nonprofit environments, enhancing skills in team collaboration, resource allocation, and community outreach. Skilled in providing guidance and assistance, fostering a compassionate approach while employing critical thinking to address complex challenges. Committed to making a meaningful impact through effective problem-solving and empathetic support.
Overview
2
2
years of professional experience
Work History
Shelter Associate
Hospitality House of the Northwest
08.2024 - Current
- Facilitated 24 hour shelter, cultivating safety and support for residents while enforcing policy
- Utilized deescalation techniques in high crisis situations
- Gained a crucial understanding of HMIS (Homeless Management Information Systems)
- Applied harm reduction, housing first, trauma informed, and client centered techniques on a day to day basis
- Versed in Social Worker's (NASW) Code of Ethics principles
Peer Support Intern
AppHealthCare
01.2024 - 05.2024
- Versed in harm reduction theory and practice
- Administered, held, and conducted naloxone trainings around the community
- Proposed and developed learning materials for the community on naloxone, resources, and harm reduction
- Developed interpersonal skills such as active listening, conflict resolution, and communication with vulnerable population
Education
Bachelor of Science - Psychology- Human Services
Appalachian State University
Boone, NC05-2024
Skills
- Client Engagement and Advocacy
- Community Outreach
- Written and Verbal Communication
- Critical Thinking
- Crisis Intervention
- Initiative
- Innovative Thinking
- Conflict Management
- Dependability
- Empathy and Compassion
Timeline
Shelter Associate
Hospitality House of the Northwest
08.2024 - Current
Peer Support Intern
AppHealthCare
01.2024 - 05.2024
Bachelor of Science - Psychology- Human Services
Appalachian State University
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