Beth Ann Miller
Pittsburgh,PA
Summary
Trained and mentored team members in interpersonal interactions, enhancing service quality and operational effectiveness.
Achieved consistent success in surpassing targets through effective project management. Delivered innovative solutions that significantly improved organizational performance. Championed strategic initiatives that drove measurable outcomes in fast-paced settings.
Achieved project success by implementing effective management strategies and fostering collaboration among team members. Delivered high-quality results through a commitment to excellence and innovative problem-solving. Acknowledged for adaptability and a proactive approach in addressing challenges.
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
27
27
years of professional experience
Work History
Paraprofessional
Precision H.R.
West Mifflin, PA
10.2025 - Current
- Supported classroom activities, assisting teachers with lesson preparation and student engagement.
- Collaborated with educators to implement individualized learning plans for diverse student needs.
- Monitored and assessed student progress, providing feedback to enhance educational outcomes.
- Facilitated communication between parents and staff, fostering a supportive learning environment.
Cashier/Customer Service, Visual Merchandising
Kuhns Market
06.2007 - 09.2018
- Managed individual cash drawer, ensuring accurate transactions and secure handling of cash drops throughout the day.
- Performed a variety of tasks simultaneously, maintaining efficiency and timeliness in a fast-paced retail environment.
- Provided exceptional customer service, consistently demonstrating a friendly and courteous attitude towards clients and team members.
Head Cashier/Financial Specialist/Assistant Chef
The Nutrition Group
06.2014 - 08.2015
- Managed financial operations by reconciling registers, generating financial reports, and preparing daily deposits to ensure accurate financial records.
- Supported culinary operations by assisting with produce orders, maintaining inventory for kitchen and dining areas, and contributing to food preparation in alignment with the daily menu.
Florist
Bella Flora
11.2009 - 11.2010
- Designed custom floral arrangements and bouquets tailored to customer specifications for diverse events, ensuring client satisfaction and aesthetic quality.
- Maintained shop cleanliness and visual appeal, coordinating order placement and executing promotional displays to enhance sales during seasonal holidays.
Billing Specialist
Security Systems of America
04.2007 - 05.2008
- Managed the invoicing and billing processes for both new and existing customers, ensuring accurate financial transactions and customer satisfaction.
- Provided comprehensive customer service, including handling inbound calls, establishing new accounts, and preparing service proposals; additionally served in a support role for accounts receivable tasks.
Finance Assistant to the CFO
Pittsburgh Symphony
05.2005 - 01.2006
- Streamlined daily financial reporting processes and provided comprehensive secretarial support, enhancing organizational efficiency.
- Developed and prepared Excel spreadsheets and PowerPoint presentations, ensuring precise pension plan reporting and effective Board communications.
Administrative Assistant/Customer Service
Clayton Kendall Promotional Marketing
08.2004 - 04.2005
- Managed billing and invoicing processes, ensuring accurate financial records, and created comprehensive spreadsheets and reports to support office and product management operations.
- Delivered customer service excellence by effectively communicating with clients and facilitating product tracking and shipping activities.
Administrative Assistant
R.H. Kuhn Co.
03.2004 - 08.2004
- Managed high-volume inbound and outbound communications with business clients to resolve concerns and ensure customer satisfaction.
- Maintained accurate financial logs and updated company and customer account information, producing daily reports for back office efficiency.
Broker/Dealer Representative
Federated Investors
10.1999 - 02.2003
- Managed inbound communications and executed trade orders for significant house accounts, ensuring accuracy in account maintenance and providing timely fund and market updates.
- Maintained professional relationships through effective business correspondence with brokerage firms and clients, bolstering client satisfaction and service excellence.
Assistant Manager
Bath & Body Works
05.1999 - 10.1999
- Oversaw the attainment of sales targets and upheld company standards, contributing to consistent store performance and customer satisfaction.
- Managed operational tasks such as visual merchandising, payroll processing, scheduling, as well as conducting interviews and training for new hires.
Education
Cosmetology Program - undefined
Bella Capelli, A Paul Mitchell Beauty School
Bachelor of Arts - Speech Communication & Theatre, Interpersonal Communication
Clarion University of Pennsylvania
Clarion, PA01.1994
Skills
- Typing Speed 70/75 WPM
- Microsoft Suite (Word, Excel, Office, PowerPoint)
- Windows 10
- Vision
- IBM3270-FEDirect
- A-3270-DST Rumba
- RXClaim PSI
- ICUE Integrated
- Facets
- UTD Universal Tracking Database
- March Vision Care Web Portal
- Macross
- Interpersonal
- Communication
- Attention To Detail
Personal Information
Title: Customer Service Representative
Timeline
Paraprofessional
Precision H.R.
10.2025 - Current
Head Cashier/Financial Specialist/Assistant Chef
The Nutrition Group
06.2014 - 08.2015
Florist
Bella Flora
11.2009 - 11.2010
Cashier/Customer Service, Visual Merchandising
Kuhns Market
06.2007 - 09.2018
Billing Specialist
Security Systems of America
04.2007 - 05.2008
Finance Assistant to the CFO
Pittsburgh Symphony
05.2005 - 01.2006
Administrative Assistant/Customer Service
Clayton Kendall Promotional Marketing
08.2004 - 04.2005
Administrative Assistant
R.H. Kuhn Co.
03.2004 - 08.2004
Broker/Dealer Representative
Federated Investors
10.1999 - 02.2003
Assistant Manager
Bath & Body Works
05.1999 - 10.1999
Cosmetology Program - undefined
Bella Capelli, A Paul Mitchell Beauty School
Bachelor of Arts - Speech Communication & Theatre, Interpersonal Communication
Clarion University of Pennsylvania