Bethany Baker
Bellevue,NE
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
12
12
years of professional experience
Work History
Delivery Courier
EBK Logistics
Omaha , Nebraska
10.2024 - Current
- Participated in training sessions to improve delivery methods, safety practices, and customer service skills.
- Complied with local safety and traffic laws when traveling on foot or in vehicle.
- Followed all safety regulations while operating a motor vehicle on public roads.
- Communicated with dispatchers, management and colleagues to form lasting partnerships.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Performed routine vehicle inspections before and after each shift to ensure operational safety.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Ensured timely delivery of packages to customers in accordance with company standards.
Southside Service
12.2021 - 09.2024
- Managed phone inquiries efficiently and quickly.
- Handled customer transactions related to appointment scheduling and gas payment swiftly.
- Coordinated vehicle maintenance appointments.
- Processed and maintained financial transactions.
- Ensured efficient management of fuel distribution and monetary exchanges.
- Sustained an orderly and professional front office environment.
Andy’s Trail Rides
07.2021 - 09.2024
- Managed phone inquiries efficiently to collect reservation and payment information.
- Organized guided trail excursions with a focus on maintaining safety standards.
- Maintained high standards of horse healthcare through regular feeding and grooming.
- Supervised stable operations on a daily basis.
- Oversaw scheduling of staff and daily trail rides.
- Experienced in managing weight exceeding 50 pounds.
Legends Steakhouse
10.2023 - 06.2024
- Served guests effectively by addressing their requests.
- Ensured courses were delivered on time in proper sequence.
- Contributed to the efficient functioning of daily restaurant activities.
- Handled and maintained cash until end-of-day settlements were required.
- Coordinated seating arrangements to optimize restaurant flow.
Job Coach
Crossroads of Western Iowa
01.2018 - 06.2021
- Acquired and applied knowledge for aiding workplace success of intellectually disabled individuals.
- Adapted swiftly to various job roles and environments enabling effective client assistance.
- Mediated communication between clients and their supervisors.
- Safeguarded sensitive information and documentation.
- Implemented effective scheduling to handle several clients daily.
- Supported client independence and nurtured their growth.
- Coordinated with vocational training programs to enhance clients' employability skills.
- Provided assistance to job seekers in developing career goals and objectives.
Associate and Shipment Team
Ulta Beauty
11.2012 - 06.2021
- Provided exceptional assistance to meet various shopper requirements.
- Adapted seamlessly to dynamic teams comprised of associates and management.
- Exhibited meticulous attention to detail when arranging displays and fixtures.
- Utilized efficient organization for visually attractive and orderly displays.
- Executed efficient procedures for product intake.
- Refined display tactics, increasing sales opportunities.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Processed payments using point-of-sale systems.
- Trained new associates on store operations, policies, and procedures.
Valet, Hostess, Server, Room Service
Hilton Hotels & Resorts Downtown Omaha
12.2014 - 01.2018
- Ensured superior guest experiences through excellent service.
- Demonstrated versatility by transitioning between roles efficiently.
- Monitored employee schedules to guarantee fair distribution of duties and adherence to break times.
- Applied expertise in phone and computer operations to handle reservations and direct calls.
- Proficiently handled vehicles with manual transmission systems.
- Handled guest parking accounts to guarantee correct billing.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
Education
Bachelors - Criminal Justice, Social Sciences
Wayne State College
Wayne, NE05.2021
Associates - Science
Iowa Western Community College
05.2019
Skills
- Service-Oriented Communication
- Customer Service Skills
- Equine Care Proficiency
- Entry-Level Farrier Skills
- Administrative Support
- Service Management
- Food Service Expertise
- Valet Services Coordination
- Account Management
- Visual Merchandising Expertise
- Management
- Strong Organizational Abilities
- Traffic safety
- Excellent driving skills
- Problem-solving
Affiliations
- Horses Help Southwest Iowa Equine Therapy
Languages
English
Full Professional
Spanish
Elementary
References
References available upon request.
Timeline
Delivery Courier
EBK Logistics
10.2024 - Current
Legends Steakhouse
10.2023 - 06.2024
Southside Service
12.2021 - 09.2024
Andy’s Trail Rides
07.2021 - 09.2024
Job Coach
Crossroads of Western Iowa
01.2018 - 06.2021
Valet, Hostess, Server, Room Service
Hilton Hotels & Resorts Downtown Omaha
12.2014 - 01.2018
Associate and Shipment Team
Ulta Beauty
11.2012 - 06.2021
Bachelors - Criminal Justice, Social Sciences
Wayne State College
Associates - Science
Iowa Western Community College
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