Bethany Brown
Olmsted,IL
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
21
21
years of professional experience
Work History
Dietary Supervisor
Mercy Southeast Hospital
Cape Girardeau, MO
08.2024 - Current
- Resolved customer complaints in a timely manner while maintaining high quality standards.
- Maintained accurate records of patient meals served, dietary intake and other pertinent information.
- Attended weekly interdisciplinary team meetings to discuss resident meal preferences, allergies and special diets.
- Assisted in food preparation, including portioning out meals as needed.
- Regularly inspected kitchen areas for cleanliness, verifying that surfaces were sanitized according to health code standards.
- Developed and implemented nutritional care plans for patients based on individual medical needs.
- Resolved customer complaints promptly and professionally.
- Distributed food to service staff for prompt delivery to customers.
City Career
USPS
Carbondale, IL
09.2003 - 07.2023
- Answered customer inquiries regarding mail delivery times, postage rates.
- Responded promptly to complaints from customers regarding late and missing deliveries.
- Collected payments on past due bills during deliveries.
- Delivered mail to residential and business customers in a timely manner.
- Maintained records of all pickups and deliveries made throughout the day.
- Loaded mail onto delivery vehicle according to postal regulations.
- Worked closely with supervisors and other staff members as part of a team effort.
- Assisted with sorting mail at post office when needed.
- Delivered mail to residences and commercial customers outside of city limits along established postal route.
- Gathered mail and packages from mailboxes on foot and by vehicle on designated route.
- Sold stamps and money orders.
- Prepared mail in sequence of delivery for optimal productivity.
- Took outgoing mail from customers by hand and obtained letters from boxes.
- Safely operated mail delivery vehicle or walked on foot.
Education
High School Diploma -
Meridian High School
Mounds, IL05-2001
Skills
- Staff Management
- Recipe Development
- Employee Scheduling
- Dietary guidelines
- Task Delegation
- Food presentation
- Residential customer service
- Written and verbal communication
Timeline
Dietary Supervisor
Mercy Southeast Hospital
08.2024 - Current
City Career
USPS
09.2003 - 07.2023
High School Diploma -
Meridian High School
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