Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Bethany Collins

Aurora,IN

Summary

Experienced in addiction studies and dedicated to becoming a substance abuse counselor, I am Bethany Collins, a 35-year-old professional. Having firsthand knowledge of the challenges individuals face in their journey towards sobriety as a recovering addict since August 17, 2021, I established and successfully ran my own AA meeting in 2022, which has been thriving for the past two years. Collaborating with a sponsor, I diligently worked through the steps to further my personal growth. Proudly a certified peer support professional, I am awaiting my official certificate after successfully passing the required assessments. Currently interning at a homeless shelter for the past two months as part of my college program, I have gained valuable experience in providing one-on-one support to residents. Complementing my practical experience, I have obtained two certificates from Ivy Tech: one in Addiction Studies and another in Human Services. Currently pursuing my associate's degree, I am eager to immerse myself in this field and continuously expand my knowledge and skills. With enthusiasm and dedication, I look forward to showcasing my abilities in this rewarding profession.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Case Manager- Internship

The Heart House
09.2024 - Current
  • Assisted case manager in coordinating and managing client caseload, ensuring timely and accurate documentation
  • Conducted intake interviews with clients to gather necessary information for case assessment and planning
  • Maintained confidential client files, ensuring accuracy and completeness of records
  • Collaborated with interdisciplinary team members to develop comprehensive care plans for clients
  • Scheduled appointments, meetings, and court hearings on behalf of the case manager
  • Monitored progress of clients' goals and objectives outlined in their care plans
  • Participated in team meetings to discuss client progress, challenges, and potential solutions

Shift leader/ server

Waffle House
09.2021 - 04.2023
  • Im a server plus a shift leader for 3rd shift
  • I take orders
  • Make drinks
  • Cook waffles
  • Wash dishes
  • Make grits, gravy and chili, waffle mix
  • Stock condiments, fridge with food
  • Sweep and mop floors
  • Clean bathrooms
  • Make the schedules weeklydo inventory every week
  • Assign duties for the staff each day
  • Manage complaints from guests and providing excellent customer service

Picker/Packer

Verst
02.2018 - 05.2020
  • Picker packer
  • Cherry picker
  • Cycle counts
  • Dry picks

Dunkin Donuts Shift Leader

Dunkin' Brands
12.2016 - 01.2018
  • Shift leader
  • Make schedules
  • Truck orders
  • Prep food for next shift
  • Check temperatures
  • Take deposits to the bank
  • Pre make cold coffee
  • Take orders thru drive thru
  • Make drawers for driver thru and front counter
  • Make donuts
  • Make food orders

Server/Waiter

Olive Garden
05.2015 - 09.2016
  • Greet ur guests/table
  • Suggest or recommend specials or favorites
  • Take drink order
  • Take drinks to table
  • Get food order
  • Pre bus tables
  • Check on guests
  • Drinks, condiments, bread etc
  • Box food if theres left overs and bag it
  • Offer desserts
  • Get bill for guests
  • Cash them out
  • Side chores
  • Vacuum
  • Wipe ur tables down
  • Check for gum
  • Fill salt and pepper and sugarsGet an ok on section
  • And then get shift report
  • Clock out

Housekeeper

Quality Inn and Suites
08.2015 - 12.2015
  • Company Overview: It was an outdoor hotel
  • I had to stock my cart with all the necessities to clean each room
  • I had to make sure bedrooms were stripped for cleaning
  • I had to clean from top to bottom, making sure all sheets and towels were clean
  • Vacuum the carpet
  • Help guests if they needed anything for their room while at their stay
  • Made sure the laundry rooms were cleaned and all carts stocked before leaving for the day
  • It was an outdoor hotel

Education

Associate's degree - Addiction studies

Ivy Tech Community College
Lawrenceburg, IN
11.2024

Skills

  • Client assessment
  • Effective listening
  • Case Planning
  • Motivational Interviewing
  • Follow-up skills
  • Confidentiality
  • Cultural competence
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Multitasking
  • Excellent Communication

Certification

  • Driver's License, 06/2021, 06/2027
  • Certified Peer Support Professional, Pending certificate, but passed
  • Certificate in Addiction Studies, Ivy Tech Community College
  • Technical Certificate in Human Services, Ivy Tech Community College

Personal Information

  • Age: 35
  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Assistant Case Manager- Internship

The Heart House
09.2024 - Current

Shift leader/ server

Waffle House
09.2021 - 04.2023

Picker/Packer

Verst
02.2018 - 05.2020

Dunkin Donuts Shift Leader

Dunkin' Brands
12.2016 - 01.2018

Housekeeper

Quality Inn and Suites
08.2015 - 12.2015

Server/Waiter

Olive Garden
05.2015 - 09.2016

Associate's degree - Addiction studies

Ivy Tech Community College

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