Customer Service Representative
Russell Cellular
Springfield
- Developed positive relationships with customers through friendly interactions.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Supported sales team members to drive growth and development.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.