Bethany Houser
Troy,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Parts Specialist
Eaton Compressor & Fabrication
Englewood, OH
11.2024 - Current
- Managed inventory control processes to optimize parts availability and reduce downtime.
- Developed training materials for new team members, enhancing onboarding efficiency.
- Implemented system improvements that streamlined order processing and increased accuracy.
- Provided technical support to customers, resolving inquiries related to parts specifications and compatibility.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Tracked parts use and charged items to customer accounts for billing.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Assisted customers in finding appropriate parts promptly.
Stay At Home Mom
Self Employed
Troy, Ohio
04.2016 - 08.2024
- Managed family-focused operations, ensuring a stable environment
- Implemented educational programs fostering intellectual and social growth
- Developed efficient household systems, enhancing daily functionality
- Problem-solved daily challenges, ensuring smooth operations
Service and Sales Porter
Fitzgerald Automall
Clearwater
01.2012 - 10.2015
- Innovatively addressed customer concerns at Fitzgerald Automall
- Boosted brand loyalty through effective problem-solving
- Greeted customers upon arrival, providing excellent customer service.
Education
Associates of Science - Criminal Justice
Sinclair Community College
Dayton, OH05-2025
Real Estate
Sinclair Community College
Dayton, OH04-2024
Diploma -
Clearwater High School
Clearwater, Florida06.2011
Skills
- Time Management
- Problem Solving
- Teamwork
- Leadership
- Communication
- Adaptability
- Customer Relations
- Customer Retention
- Sales
- Networking
- Problem Analysis
- Conflict Resolution
References
- Jami Berger, 7274370800
- Robert Ramos, 7273594305
- Bill Perry, 7274370800
Timeline
Parts Specialist
Eaton Compressor & Fabrication
11.2024 - Current
Stay At Home Mom
Self Employed
04.2016 - 08.2024
Service and Sales Porter
Fitzgerald Automall
01.2012 - 10.2015
Associates of Science - Criminal Justice
Sinclair Community College
Real Estate
Sinclair Community College
Diploma -
Clearwater High School