Bethany Lutzenberg
Pahrump,NV
Summary
Successful customer manager looking to transition into a career in healthcare.
Overview
11
11
years of professional experience
Work History
General Manager
Leslie's Pool Supplies
Henderson, NV
02.2019 - 04.2023
- Managed the day to day operations of a customer service retail store.
- Responsible for safety and regulatory training of both staff and clients.
- Worked with residential and commercial clients to maintain healthy and safe aquatic environments.
- Maintained the highest level of operational excellence, following company and municipal guidelines.
Specialty Department Supervisor
The Home Depot Inc
La Habra, CA
01.2013 - 01.2019
- Provide client-specific assistance with custom construction projects.
- Extreme attention to detail required, due to the unique nature of clientele.
- Worked directly with a team of 15 insuring that projects were consistently completed on schedule and to the highest satisfaction.
IHSS Care Provider
IHSS San Bernardino County
Apple Valley, CA
01.2012 - 12.2012
- Assisted clients with daily activities such as dressing, bathing, and toileting.
- Provided companionship and emotional support to elderly clients.
- Maintained a clean, safe environment for clients in their homes.
Education
Nursing Assistant Certification - Nursing
Great Basin College
Pahrump, NV03-2024
BLS/CPR - Nursing
Great Basin College
Pahrump, NV01-2024
Skills
- Customer Relationship Management
- Project Management
- Quality Management
- Performance Improvements
- Customer Relations
- Communication Skills
- Leadership and Team Building
- ADL Support
- Mobility Support
- Basic Life Support
Timeline
General Manager
Leslie's Pool Supplies
02.2019 - 04.2023
Specialty Department Supervisor
The Home Depot Inc
01.2013 - 01.2019
IHSS Care Provider
IHSS San Bernardino County
01.2012 - 12.2012
Nursing Assistant Certification - Nursing
Great Basin College
BLS/CPR - Nursing
Great Basin College
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