Bethany McVay

Work History

Chartwells Dining Services

03.2024 - 10.2024

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Self Employed + Manifest Cleaning Services

03.2020 - 01.2024

Handled equipment, chemicals, and materials properly and with caution.
Delivered quality customer service to address urgent needs and cleaning requests.
Increased client retention with consistent, high-quality cleaning services tailored to individual needs.
Boosted company reputation through exceptional attention to detail in all aspects of the cleaning process.
Decreased instances of property damage or loss through diligent care when handling fragile items or delicate surfaces.
Used time management and efficient cleaning methods to meet deadlines.

Wasabi/Ginger Llc

06.2018 - 03.2020

Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.

Tokyo Sushi & Hibachi

12.2013 - 01.2015

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Colton's Steak House & Grill

10.2012 - 06.2013

Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.