Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Morris

Lubbock

Summary

Creative Barista skillful in memorizing recipes, maintaining and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Fast Food Worker

Chick-fil-A
07.2023
  • FAST FOOD WORKER
  • WACO, TX
  • CHICK-FIL-A / JULY 2023- STILL EMPLOYED

Coffee Barista

BlackRock coffee bar
10.2022 - 05.2023
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Received and accurately processed customer payments.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Fast Food Worker

Chick-fil-A
05.2020 - 12.2022
  • Kept customer and food preparation areas clean and well-organized.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Served orders to customers at windows, counters and tables.
  • Operated cash register and received payment from customers in cash or credit form.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Greeted customers to take food orders and provide information about menus.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Operated grills, deep fryers and griddles safely to avoid accidents or injury.
  • Organized food items on serving trays and in carry-out packages.
  • Promoted food items, beverages and desserts to increase sales.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Made and served coffee, tea and fountain drinks.
  • Received inventory of food and beverage products to stock in designated areas.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Education

High School Diploma - undefined

Morris Christian Academy
Hurst, TX
05.2023

Skills

  • Coffee Expertise
  • Tea Expertise
  • Credit Card Transactions
  • Safe Food Handling Practices
  • Product Displays
  • Espresso Machine Operation
  • Customer Service
  • Product Upselling and Cross Selling
  • Detail-Oriented
  • Workstation Maintenance
  • Food Storage Management
  • Payment Processing
  • Organization and Prioritization
  • Hospitality and Professionalism
  • Equipment and Store Cleaning
  • Relationship Building
  • Cleaning and Sanitizing
  • Verbal and Written Communication
  • Cash Handling
  • Food Serving and Preparation
  • Coffee and Tea Preparation
  • Front of House Operations
  • Team Player
  • Active Listener
  • Speedy and Efficient
  • Calm Under Pressure
  • Team Leadership
  • Solid Problem Solver
  • Cash Register Operation

Timeline

Fast Food Worker

Chick-fil-A
07.2023

Coffee Barista

BlackRock coffee bar
10.2022 - 05.2023

Fast Food Worker

Chick-fil-A
05.2020 - 12.2022

High School Diploma - undefined

Morris Christian Academy

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