BETHANY PUGH
Killeen,Tx
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Baylor Scott & White Memorial Hospital
Temple, TX
09.2024 - Current
- Assist in the delivery of patient care and meeting the needs of the family to follow the plan of care considering the patient's age along with developmental stage in their healing
- Provide comfort and care to patients on my unit to make them comfortable for the duration of their stay
- Work alongside nurses to complete daily tasks such as helping a patient to the bathroom, bed baths/ showers and anything else that could be provided to help with maintaining a helpful line of care
- Advocate for a positive and safe place for patients to share their concerns about what they are enduring
Nanny
Self-Employed
Wall, Tx
04.2021 - Current
- Managed the schedules of the children, including the planning of engaging activities, driving/picking up from any events like sports and school
- Executed light housekeeping, including laundry, vacuuming, and bedroom tidying
- Implemented a structured daily schedule
- Organized outdoor activities and games to ensure children spent a minimum of 1 hour outside daily
Angelo State Athletic Training
Angelo State University
San Angelo, Tx
08.2021 - 05.2024
- Collaborated with outpatient staff members to provide thorough, cohesive care plans
- Performed 12+ treatments, including hot, cold, traction, laser, ESTIM, TENS, and iontophoresis therapy
- Utilized manual therapy, including mobilization, stretching, and manipulation of joints before therapeutic exercise
- Aided 12+ patients per day in performing therapeutic exercises and balance training, ensuring the use of proper form
- Assessed patient needs, generated specialized treatment plans, establishing timelines, and improving patient follow-through
- Managed equipment checks, safety, and wear
- Maintained a respectful demeanor with patients
- Administrative tasks such as keeping records, writing reports, and maintaining a daily treatment log
- Administering basic first aid and emergency care
- Developing and implementing programs to prevent injuries and illnesses
- Designing and carrying out rehabilitation programs for injured athletes
Server/Hostess
The Wharf Restaurant and Tavern
San Angelo, Tx
02.2021 - 03.2022
- Established menu knowledge, and built rapport with customers
- Assisted coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes
- Greeted 100+ diners per shift, answered questions about wait time, and provided casual conversation
- Sanitized menus, wrapped utensils, packaged children's crayons, and kept hostess stand orderly
- Delivered prompt, accurate service while simultaneously assisting bartenders on an as-needed basis
- Maintained robust knowledge of product catalog and promptly directed customers in a courteous manner to items for which they were seeking
Teller
Bank of San Angelo
San Angelo, Tx
05.2019 - 10.2020
- Ensured customer satisfaction with patience and a positive attitude
- Executed strict opening and closing procedures to ensure safety of 15 employees and bank assets
- Established credibility with 110+ customers by remembering the names of regulars and creating a friendly rapport with customers
- Organized 210+ customer transaction receipts to ensure fulfillment
- Resolved customer issues and assisted with account inquiries
- Assisted the supervisor with audits and daily vault balance, which exceeded $60K
Education
Bachelor of Science - Kinesiology
Angelo State University
San Angelo, Tx05-2026
Skills
- Good communication skills
- Time management
- Emergency Response and First Aid
- Problem-solving and critical thinking
- Compassionate and empathetic
- Organized and detail-oriented
- Works well as a team
- Flexible
- HIPPA compliance
- Administer medical treatments
- Medical Terminology
- Quality assurance and compliance
- Intrapersonal
- Customer service
- Highly motivated
- Multitasking
- Active listening
- Attention to detail
Timeline
Patient Care Technician
Baylor Scott & White Memorial Hospital
09.2024 - Current
Angelo State Athletic Training
Angelo State University
08.2021 - 05.2024
Nanny
Self-Employed
04.2021 - Current
Server/Hostess
The Wharf Restaurant and Tavern
02.2021 - 03.2022
Teller
Bank of San Angelo
05.2019 - 10.2020
Bachelor of Science - Kinesiology
Angelo State University