Bethany Ramirez
Canoga Park,CA
Summary
Experienced and dedicated customer service, professional with a proven track record of providing exceptional customer support. Skilled at problem solving and effective communication. Adept at building strong relationships and ensuring customer satisfaction.
Overview
8
8
years of professional experience
Work History
Bartender /Restaurant Server
Spanish Hills Club
09.2024 - Current
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Organized bar inventory and storage procedures to keep stock within optimal levels
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server Bartender
Olive Garden
07.2021 - 08.2024
- Entered orders into computer system to coordinate with kitchen staff
- Explained details for new menu items and daily specials
- Proficient in preparing cocktails, mocktails and traditional drinks at a fast pace
- Experience in handling cash transactions, maintaining a clean work station and providing exceptional customer service
- Knowledgeable about liquor laws, and regulations ensuring responsible alcohol services, and compliance
Personal Assistant
The Law Offices of Robert Ozeran
05.2020 - 05.2021
- Directed numerous calls per day to appropriate recipients using multi-line system
- Routed messages, coordinated appointments and directed personnel to various departments
- Strong organizational skills and ability to multitask in a face pace setting
- Displayed absolute discretion at handling confidential information.
- Meeting strict deadlines, preparing documents for court hearings
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Hostes
Yozen Frogurt
01.2017 - 07.2018
- Memorized and promoted menu items, specials and drink options to maximize revenue
- Cleaned tables and arranged settings to comply with sanitation requirements
- Anticipated guest needs for personalized and seamless service
Education
Bachelor of Fine Arts (B.F.A) -
American Musical And Dramatic Academy
Hollywood, CA06.2021
High School Diploma -
El Camino Real Charter High School
Woodland Hills, CA06.2018
Skills
- Fast Learner
- Energetic
- Supportive
- Team Building
- Decision Making
- Problem Solving
Vocalist
I am a performer, I've been singing since I was six years old. Received a BFA in Musical Theatre and trained in dancing as well as acting. I hope to go back to school and become a teacher for Music.
Languages
Spanish
Limited Working
Timeline
Bartender /Restaurant Server
Spanish Hills Club
09.2024 - Current
Server Bartender
Olive Garden
07.2021 - 08.2024
Personal Assistant
The Law Offices of Robert Ozeran
05.2020 - 05.2021
Hostes
Yozen Frogurt
01.2017 - 07.2018
High School Diploma -
El Camino Real Charter High School
Bachelor of Fine Arts (B.F.A) -
American Musical And Dramatic Academy
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