Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Ramos

El Paso,TX

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing inbound and outbound calls, sustaining satisfactory relationships with customers. Offers outstanding active listening and multitasking abilities. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Wing Expert

Wingstop
El Paso, TX
03.2021 - 09.2024
  • Set up and operated deep fryers, grills, ovens, and other kitchen equipment to prepare wings according to recipes.
  • Cleaned and sanitized work areas, utensils, equipment, and appliances following sanitation guidelines.
  • Ensured all orders were filled in a timely manner with accurate product presentation.
  • Maintained inventory of supplies used in the preparation of wings including spices, sauces, vegetables.
  • Provided excellent customer service by promptly addressing customer inquiries or complaints regarding menu items or services provided.
  • Drove team success by quickly completing assigned tasks.

Sales Representative

GC Services
El Paso, Texas
05.2020 - 07.2020
  • Facilitated inbound and outbound calls with clients
  • Understanding clients' concerns and providing solutions
  • Handled caller queries with efficiency and accuracy
  • Supported callers through empathetic communication
  • Utilizing software, database, scripts, and tools appropriately.

File Assistant Internship

Fox Toyota Of El Paso
El Paso, TX
09.2019 - 11.2019
  • Checking incoming paperwork. Sorting papers alphabetically and numerically.
  • Updated records with latest information
  • Direct messages and phone inquiries to appropriate departments.
  • Supported colleagues in retrieving required documents
  • Organized and categorized physical records meticulously

Education

Certificate - Esthetician

Milan Institute of Cosmetology
El Paso, TX
10-2023

GED -

David L. Carrasco Job Corps Center
El Paso, TX
08-2019

Skills

  • Team collaboration abilities
  • Customer Service
  • Health Code Compliance
  • Salesmanship
  • Complaint resolution
  • Inbound and Outbound Calling
  • High-energy attitude
  • Call center experience

Timeline

Wing Expert

Wingstop
03.2021 - 09.2024

Sales Representative

GC Services
05.2020 - 07.2020

File Assistant Internship

Fox Toyota Of El Paso
09.2019 - 11.2019

Certificate - Esthetician

Milan Institute of Cosmetology

GED -

David L. Carrasco Job Corps Center
Bethany Ramos