Rodney Fredericksen
Tucson,AZ
Summary
Dynamic food service professional within fast food landscape. Driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques as well as safe food-handling standards, demonstrated across 15 years of experience. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Wing Expert
Buffalo Wild Wings, BWW
Tucson, AZ
08.2023 - Current
- Increased repeat business by offering exceptional customer service and building rapport with patrons.
- Implemented cost-saving measures by reducing food waste and optimizing ingredient usage.
- Demonstrated flexibility by working in various roles within the restaurant when needed including serving as host/hostess or assisting in kitchen tasks as necessary.
- Mastered various cooking techniques to create diverse menu options that catered to different tastes and dietary restrictions among patrons.
- Collaborated with team members to ensure smooth operations during peak times.
- Maintained a clean, safe, and welcoming environment for customers and staff alike.
- Contributed positively towards creating an inclusive work culture where teamwork was highly valued.
- Enhanced customer satisfaction by providing accurate and timely food orders.
- Ensured compliance with all health codes, safety regulations, and company guidelines at all times.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Cleaned and sanitized work areas, utensils and equipment.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
Lead Kitchen Supervisor
Native Grill & Wings
Tucson, AZ
10.2015 - 06.2023
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Supervised daily kitchen operations while mentoring junior staff members by sharing valuable cooking techniques and industry knowledge for career development purposes.
- Maintained accurate records of employee attendance, performance evaluations, and other pertinent information to facilitate workforce management decisions.
- Managed food deliveries to ensure timely receipt of ingredients while maintaining appropriate storage conditions for optimal freshness.
- Reduced food waste through diligent inventory management and careful portion control practices.
- Maintained a clean and sanitary work environment, ensuring compliance with health code regulations and preserving food quality.
- Established a culture of continuous improvement within the kitchen team by encouraging open feedback, addressing concerns promptly, and implementing best practices for optimal performance.
- Enhanced team productivity by providing comprehensive training on proper food handling, safety procedures, and equipment usage.
- Upheld high standards of food presentation by guiding staff on proper plating techniques and visual aesthetics, positively impacting customer experience.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Monitored food preparation, production, and plating for quality control.
- Controlled food costs and managed inventory.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Served consistent portions following recipes and control standards.
Cook
Union Public House
Tucson, AZ
05.2021 - 05.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
General Manager
Little Caesars Pizza
Dickinson, ND
03.2007 - 08.2014
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Implemented sustainability initiative, reducing energy consumption and waste, and promoting eco-friendly practices.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Electronics Sales Associate
Walmart
Bismarck, ND
01.2005 - 03.2007
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
Education
GED -
Adult Learning Center
Bismarck, NDElectronics Technology
Bismarck State College
Bismarck, NDSkills
- Innovative thinking
- Continuous Improvement Mindset
- Team collaboration abilities
- Customer Service
- Problem-Solving
- Time Management
- Cleaning
- Integrity and Honesty
- Clear Communication
- Crew Leadership
- Verbal and written communication
- Safety awareness
- Valid Driver's License
- Safe Food Handling
- Cooking
- Hospitality service expertise
- Menu Memorization
- Supplies Monitoring and Restocking
- Attention to Detail
- Reliable and Responsible
- Problem-solving abilities
- Cleaning and sanitization
- Efficient multitasking
- Active Listening
- Effective Communication
- Kitchen Organization
Certification
- Food Safety and Protection Certificate
Timeline
Wing Expert
Buffalo Wild Wings, BWW
08.2023 - Current
Cook
Union Public House
05.2021 - 05.2022
Lead Kitchen Supervisor
Native Grill & Wings
10.2015 - 06.2023
General Manager
Little Caesars Pizza
03.2007 - 08.2014
Electronics Sales Associate
Walmart
01.2005 - 03.2007
GED -
Adult Learning Center
Electronics Technology
Bismarck State College