Bethany Schmoldt
Madison,WI
Summary
Detail-oriented individual with a background in customer service and data analysis. Skilled in conducting interviews and managing survey responses, ready to leverage communication skills to support research projects and enhance customer engagement.
Overview
4
4
years of professional experience
Work History
Ice Cream Server
Shivers
Iola, Wisconsin
05.2022 - Current
- Served diverse ice cream flavors to customers daily.
- Prepared ice cream cones, sundaes, and specialty desserts accurately.
- Delivered prompt and attentive customer service, addressing inquiries and requests to enhance overall customer experience.
- Processed cash transactions efficiently to enhance customer satisfaction.
- Ensured cleanliness of serving area and equipment, supporting compliance with hygiene standards.
- Coordinated with team members to enhance operational efficiency and elevate service quality.
Telephone (CATI) Interviewer
UW Survey Center
Madison, Wisconsin
10.2025 - 05.2026
- Conducted telephone interviews to gather data for various research projects.
- Engaged with participants to maintain a high level of rapport and cooperation.
- Ensured adherence to survey protocols and guidelines during each interview session.
- Monitored the quality of responses during interviews, making sure that questions were answered correctly and completely.
- Utilized computer systems to input and manage survey responses efficiently.
Education
High School Diploma -
Iola-Scandinavia High School
Iola, WI05-2025
Bachelor of Arts - Psychology
University of Wisconsin, Madison
Madison, WI07-2026
Skills
- Customer service
- Team collaboration
- Communication skills
- Attention to detail
- Time management
- Data analysis
- Research skills
Timeline
Telephone (CATI) Interviewer
UW Survey Center
10.2025 - 05.2026
Ice Cream Server
Shivers
05.2022 - Current
High School Diploma -
Iola-Scandinavia High School
Bachelor of Arts - Psychology
University of Wisconsin, Madison