Bethany Szatkowski
Server And Student
Parlin,New Jersey
Summary
Dedicated, upbeat honors college student with an Associate’s degree furthering their education at Arizona State University. Ambitious, hard-working, and not afraid to take on new tasks. Thrives in fast-paced environments that provide consistent challenges and opportunities for growth. Excellent verbal and written communication skills. Effective leader and team player.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Server
Tio Taco & Tequila
Edison, NJ
10.2020 - Current
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Provided continuous evaluation and feedback to server employees.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
ToGo Server
Longhorn Steakhouse
09.2019 - 03.2021
- Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the restaurant
- Manages the dining front entrance with the efficient and timely seating of the guests
- Takes orders in person and over the phone
- Assists in running any food or other kitchen tasks as needed To assist guests regarding food and beverage menu items in an informative and helpful way.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Receptionist
Relaxology MedSpa
02.2019 - 08.2019
- Staff scheduling
- Building core customer relationships.
- Scheduling estimates and jobs over the phone.
- Updating client information database and calendars.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Manager/Training Manager
Freddy’s Steakburgers and Custard, San Tan Valley Arizona
, AZ
05.2015 - 05.2018
- Ran restaurant and ensured customer satisfaction at high volumes.
- Responsible for recruitment of new employees Created training programs for new employees and monitored their status.
- Building close relationships with new employees In charge of running fundraisers, events, and promotion.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Education
Associate of Arts -
Central Arizona College
Coolidge, AZ 08.2017 - 12.2019
Bachelor of Arts - Mass Communications and Media Studies
Arizona State University
08.2020 - 08.2022
Skills
Issue Resolution
Organized3 Years of Manager Experience
Technology Savvy and Adaptable
Office Administration
Customer/Client Relations
Documentation and Reporting
Content Development
Google Analytics Expertise
Self-Motivated
Microsoft Office proficiency
Timeline
Server
Tio Taco & Tequila
10.2020 - Current
Bachelor of Arts - Mass Communications and Media Studies
Arizona State University
08.2020 - 08.2022
ToGo Server
Longhorn Steakhouse
09.2019 - 03.2021
Receptionist
Relaxology MedSpa
02.2019 - 08.2019
Associate of Arts -
Central Arizona College
08.2017 - 12.2019
Manager/Training Manager
Freddy’s Steakburgers and Custard, San Tan Valley Arizona
05.2015 - 05.2018