Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Bethany Welliver

Stamford,Connecticut

Summary

Practical with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations. Eager, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lifeguard

Darien YMCA
05.2022 - Current
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Checked pool and surrounding areas for hazardous conditions.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
  • Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Inspected pool during shift and skimmed toys and trash that could clog pool pump.
  • Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.

Concierge

Bridges By EPOCH
01.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.

Desk Assistant

McFarland Student Union
09.2021 - Current
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

Team Member

Shake Shack
06.2020 - 08.2021
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Operated production machinery safely to reduce workplace accidents.

Education

Bachelor of Science - Marine Science

Kutztown University of Pennsylvania
Kutztown, PA
05.2024

High School Diploma -

Westhill High School
Stamford, CT
06.2020

Skills

  • Player Evaluation
  • Safety Rules
  • Creative Thinking
  • Cash Register Operations
  • Performance Measurement
  • Customer Satisfaction
  • First and CPR Instruction
  • Accident Prevention
  • Activities Leadership
  • Rule Enforcement
  • Team Collaboration
  • Customer Needs Assessments

Certification

  • First Aid/CPR Certified

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Lifeguard

Darien YMCA
05.2022 - Current

Concierge

Bridges By EPOCH
01.2022 - Current

Desk Assistant

McFarland Student Union
09.2021 - Current

Team Member

Shake Shack
06.2020 - 08.2021

Bachelor of Science - Marine Science

Kutztown University of Pennsylvania

High School Diploma -

Westhill High School

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Bethany Welliver