Bethany Woodard
Gardendale,AL
Summary
My objective in seeking employment with you is to join a group of professionals who's common goals align. I believe we should work together while showing kindness and enthusiasm as we complete the tasks at hand.
I am interested in the opportunity to utilize the skills I have obtained through previous experience while continuing to grow my knowledge by being part of a team that is excited to learn and excel.
Thank you for taking the time to review my application and consider me being a part of your team!
Overview
10
10
years of professional experience
Work History
Licensed Junior Loan Officer
Guaranteed Rate
Birmingham, AL
03.2025 - Current
- Supports loan officers in processing and reviewing mortgage applications and documentation efficiently maintaining clear communication and expectations to clients, real estate agents, and mortgage team.
- Evaluates credit reports to determine client eligibility for various loan products, confirming this with appropriate automated underwriting system.
- Assists loan officers in obtaining a complete 1003 including credit, income, and asset requirements. Collects mortgage insurance quotes, verifications, contact information, adds appropriate fees, requests initial disclosures and initial documents from clients needed to submit to processing, requests title, requests appraisal payment and appraisal, coordinates with agents on additional documents needed, etc.
- Walks with the client through each step or the mortgage loan process while keeping clients on task with reminders of the exceptions.
- Collaborated with other departments such as processing, underwriting, appraisal, title, escrow, and closing to ensure successful completion of loans within established deadlines.
- Enhanced client retention through delivery of exceptional customer service during loan processing.
Licensed Loan Officer Assistant
Supreme Lending
Birmingham, AL
07.2023 - 03.2025
- Obtained MLO License in December 2024
- During this period I grew my knowledge in mortgage loan origination and processing responsibilities while adapting to a hybrid model as the position required. Assisting both the loan officers and processors.
- Continued to keep loan officers pipeline organized and implemented the skills learned from prior positions.
Processing Assistant
USA Mortgage
Birmingham, AL
12.2022 - 07.2023
- Engaged in training on how to process loan applications efficiently to be submitted to processing.
- Improved document processing timelines by implementing organized tracking systems with skills learned as a transaction coordinator.
- Supported senior staff in preparing loan applications for underwriting by providing valuable support with their workload as needed to maintain overall team productivity levels.
Transaction Coordinator
Amerifirst Home Mortgage
Birmingham, AL
01.2022 - 12.2022
- Managed communication and organization between clients, lenders, and real estate professionals to keep all parties updated and facilitate seamless transactions.
- Acted as a reliable point of contact for all parties involved in the transaction, enabling the loan officer to obtain new business. Being on the frontline and keeping clear communication and timely resolution of any issues that arose.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance while keeping these documents organized for processing.
Senior Food Service Worker
UAB Hospital
Birmingham, AL
08.2019 - 12.2021
- Collaborated with team members to meet daily demands and handle challenging projects.
- Preformed routine work involved in food preparation for customers and patients.
- Catered events which includes food and supply preparation, delivery, serving, and keeping food in the correct temperature.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
- Increased sales by arranging merchandise in innovative and eye-catching displays.
- Keeping inventory, stocking supplies, placing orders, collecting payments, and running daily finance reports.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
Front Desk Receptionist / Dental Assistant
Edwards Lake Dental
Trussville, AL
10.2016 - 09.2019
- Greeted incoming patient and helped provide exceptional customer service, provided information, and helped resolved issues.
- Trained junior receptionists on office protocols and customer service best practices.
- Answered and directed calls to appropriate recipients.
- Answered questions regarding insurance benefits and payment plans, calculated estimates for dental procedures needed.
- Scheduled and confirmed appointments.
- Verified dental insurance for patients appointments, reminded patients to updated documentation prior to visit.
- Assisted with media/marketing for the office.
- Screened and verified patients for identification and purpose of visit to maintain organization.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Took patient impressions to create accurate dental devices.
- Supported dentist and hygienist with chair-side clinical assistance.
- Kept records updated and accurate with current patient information, including personal, insurance, and medical details.
- Completed dental x-rays, carefully following safety procedure and processing images.
- Maintained team productivity by organizing and restocking dental supplies.
- Updated patient records with medical and dental history.
- Prepared patients, sterilized and disinfected instruments, set-up instrument trays, and prepared materials.
- Cleaned and sanitized dental tools, equipment and treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Education
Non-Degree Program - Theology
Crown Collage
Odenville, AL05.2016
High School Diploma -
Crossroads Christian School
Moody, AL05.2011
Skills
- Results Oriented
- Time Management
- Problem Solving
- Customer Service
- Team Contribution
- Organized
Accomplishments
Mortgage Loan Origination License obtained in December 2024
MLO License #2609376
Timeline
Licensed Junior Loan Officer
Guaranteed Rate
03.2025 - Current
Licensed Loan Officer Assistant
Supreme Lending
07.2023 - 03.2025
Processing Assistant
USA Mortgage
12.2022 - 07.2023
Transaction Coordinator
Amerifirst Home Mortgage
01.2022 - 12.2022
Senior Food Service Worker
UAB Hospital
08.2019 - 12.2021
Front Desk Receptionist / Dental Assistant
Edwards Lake Dental
10.2016 - 09.2019
Non-Degree Program - Theology
Crown Collage
High School Diploma -
Crossroads Christian School