Bethany Zielinski
West Frankfort,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Relationship Banker
Peoples National Bank
Herrin , IL
07.2021 - Current
- Worked with clients to address and respond to client and partnership management issues.
- Presented new and additional products and services to existing customers.
- Approached prospective clients through cold calling and emails to meet sales targets.
- Carried out day-day-day duties accurately and efficiently.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Teller
Peoples National Bank
Herrin , IL
09.2019 - 07.2021
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Calculated fees due, interest and change for customer transactions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Nanny
Rachel And Brandon Harris
West Frankfort , IL
01.2018 - 09.2019
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Manager
Sonic Drive-In
West Frankfort, United States
12.2017 - 05.2019
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Oversaw both carhop and cooking operations with team of 15-20 personnel.
- Set goals for department and supported employees in meeting expectations.
Education
High School Diploma -
Frankfort Community High School
West Frankfort, IL05.2018
Skills
- Community Reinvestment Act
- Conflict Resolution Techniques
- Teller Procedures
- Customer Account Review
Timeline
Relationship Banker
Peoples National Bank
07.2021 - Current
Teller
Peoples National Bank
09.2019 - 07.2021
Nanny
Rachel And Brandon Harris
01.2018 - 09.2019
Manager
Sonic Drive-In
12.2017 - 05.2019
High School Diploma -
Frankfort Community High School