Bethelihem Belew
710 Oak Harbor Dr
Summary
Dynamic supervisor with a proven track record at Continuum, skilled in training and mentoring teams to enhance productivity. Expert in customer service and staff management, I implemented process improvements that significantly reduced downtime. Committed to achieving goals while ensuring compliance and exceptional service in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Supervisor
Continuum
12.2021 - 05.2025
- Supervised daily operational workflows, ensuring adherence to safety protocols and efficiency standards.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Conducted regular performance evaluations, providing constructive feedback for staff development.
Customer Service Representative
Walmart Pharmacy
08.2009 - 08.2020
- Assisted customers with prescription inquiries and medication management.
- Processed and filled prescriptions accurately, ensuring compliance with pharmacy regulations.
- Provided exceptional customer service, addressing concerns to enhance patient satisfaction.
- Maintained inventory levels, conducting regular stock checks to ensure availability of medications.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NHAssociate of Arts - Graphic Design
Art Institute of Pittsburgh
Pittsburgh, PA08.2018
Associate of Science - Network And System Administration
San Jacinto College
Pasadena, Texas, TX08.2009
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor
Continuum
12.2021 - 05.2025
Customer Service Representative
Walmart Pharmacy
08.2009 - 08.2020
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Associate of Arts - Graphic Design
Art Institute of Pittsburgh
Associate of Science - Network And System Administration
San Jacinto College