Have a proven track record of creating accurate spreadsheets and delivering well-organized reports with Excel. Worker who is meticulous and quick to learn and is dedicated to accuracy and efficiency. Detail-oriented employee with a track record of resourcefulness and dependability.
Overview
5
5
years of professional experience
Work History
Real ID Specialist
Kentucky Transportation Cabinet
Pikeville, KY
09.2022 - Current
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Championed the adoption of new software tools that streamlined workflows across multiple departments.
Built and managed relationships with key clients and partners to drive growth.
Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.
Assisted customers with complex title issues, providing guidance on necessary steps to resolve problems.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Maintained positive working relationships with local dealerships, fostering open communication channels for streamlined transactions.
Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
Issued public notification of official activities or meetings.
Performed routine data entry or document management.
Responded to requests for information from public, other municipalities or state and federal legislative offices.
Updated documents such as municipal codes and city charters.
Financial Accounting Clerk
Pikeville Medical Center
01.2021 - 09.2022
Increased client loyalty and satisfaction with prompt, thorough, and timely resolutions
Keep track of my daily expenses
Time Management work well with others
Secure care
secure KY
03.2019 - 01.2021
Improved organizational processes by effectively managing crew schedules while adhering to contractual restrictions
Implemented changes to lower the company's outsourcing costs
Was in charge of the work calendar and made recommendations based on work ethics
Sat with patients at Pikeville Medical Center to ensure their safety.
Special Education Aide
Pike County Board of Education
08.2019 - 03.2020
Was in charge of monitoring, enforcing rules, and assisting the lead teacher in the classroom and common areas
Kept track of student attendance and progress
Oversaw classroom activities and redirected disruptive students