BETINA PETERSON
Compliance Officer
Fresno,California
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Director Integrity & Compliance, Privacy Officer
Saint Agnes Medical Center
07.2018 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources and daily achievements.
- Evaluated company documentation to verify 100% alignment with regulatory requirements.
- Performed Compliance Audits and created corrective actions if needed
- Monitored system access to ensure HIPAA guidelines were followed 100% of time
- Oversight of Compliance & Privacy Issues and ensured all concerns were addressed within HIPAA timelines.
Compliance Coordinator/Chief Privacy Officer
Saint Agnes Medical Center
02.2011 - Current
- RCompiled internal information for compliance audit by reviewing and investigations into questionable conduct.
- Monthly Rounding on hospital flours to ensure colleagues are adhering to HIPAA guidelines and protecting patient information.
- Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
- Annual review of California legislation, to ensure hospital is in Compliance with all rules and regulations.
- Review/Updated Compliance Policies to ensure we identify and update changes.
- Create and send out quarterly Compliance/Privacy "Tips" on protecting patient information. i.e. - Verify patient (2 patient identifier) prior to handing out discharge documents.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
Clinical Systems Analyst
Saint Agnes Medical Center
02.2008 - Current
- Prepared end-user documentation and permanent references for clear, concise information.
- Supported normal pharmacy operations for project implementations, downtimes, shortages and recalls.
- Offered implementation assistance for system projects through system development life cycle.
- Served as liaison between end-users and health IT team.
- Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
Education
MBA - Business Administration And Management
Fresno State
Fresno12.2017
Skills
- Business Planning
- Operations Management
- Issues Resolution
- Strategies and Goals
- Legal and Regulatory Compliance
- Rules and Regulations
- Organizational Development
- Staff Development
Affiliations
Leadership Fresno Alumni - Board Member
Accomplishments
- Documented and resolved Compliancy Incidents which led to identifying impact of incident.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with Manager's to ensure they were available of steps to be taken with violations/processes compromised.
- Worked with hospital attorneys on inappropriate system access that was done for non-work-related reasons
- Worked with Department Managers to ensure staff completed annual Compliance Education.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director Integrity & Compliance, Privacy Officer
Saint Agnes Medical Center
07.2018 - Current
Compliance Coordinator/Chief Privacy Officer
Saint Agnes Medical Center
02.2011 - Current
Clinical Systems Analyst
Saint Agnes Medical Center
02.2008 - Current
MBA - Business Administration And Management
Fresno State
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