Summary
Overview
Work History
Education
Skills
License
Timeline
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BETRECE JACKSON

Washington,DC

Summary

Skilled Supervisor offering 7 years' experience. Focused on maintaining high production goals when working in team-oriented environments. Organized professional committed to maintaining highest standards of efficiency. Seeking to bring talent and a strong work ethic for the company. Strong background in customer service, Security, and workflow optimization, and retail sales. Proven leader and successful in mentoring new employees. Ready to take next career step.

Overview

11
11
years of professional experience

Work History

Shift Supervisor/RX Staff

CVS Pharmacy Inc.
03.2016 - Current
  • Assists general manager during assigned periods and trains all new team members
  • Assists store management with meeting standards of service and quality in daily operations
  • Creates and improves daily work plans for all operations, including planning production
  • Schedules and optimizes task flows and payroll for over 40 employees
  • Confers with Human Resources to identify, on board, and mentor new team members
  • Develops weekly schedules and job assignments based on individual employee strengths and expected demand levels
  • Performs store opening and closing procedures, including setting up registers and checking products
  • Answers and resolves customer questions and concerns
  • Supervises successful team of 15 plus by conveying project information consistently, quickly resolving issues and delivering constructive feedback.

Security Officer

Code Black Security
02.2014 - 01.2016
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured personal and company goods against robbery, vandalism, and illegal entry.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Site Facilitator

Department of Parks and Recreation
10.2012 - 11.2015
  • Planned and implemented different activities for over 100 plus children
  • Maintained participant safety at all times
  • Adjusted activity plans to better engage users of differing ability or interest levels
  • Planned, organized, facilitated and promoted diverse recreational programs
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues
  • Organized and led variety of small and large group activities, including young ladies on a rise, soccer ball and several different outdoor and indoor activities.

Education

High School Diploma -

Ballou High School
3444 4th Street SE Washington DC 20032
06.2010

Pharmacy Technician -

CVS Pharmacy
2009 8th Street Nw Washington Dc 20001

Skills

  • Supervisory Skills
  • Strategic Thinker
  • Goal-Oriented
  • Retail Sales
  • Security Officer
  • Managing Large Groups
  • Strong Organizational Skills
  • Team Collaboration, Leadership and Training
  • Access Management
  • Shipping and Receiving Proficiency
  • Payroll and Scheduling
  • Producing and filing scripts

License

  • Pharmacy Technician License
  • Armed SPO License

Timeline

Shift Supervisor/RX Staff

CVS Pharmacy Inc.
03.2016 - Current

Security Officer

Code Black Security
02.2014 - 01.2016

Site Facilitator

Department of Parks and Recreation
10.2012 - 11.2015

High School Diploma -

Ballou High School

Pharmacy Technician -

CVS Pharmacy

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