Betsabe Adorno
McHenry,IL
Summary
Skilled at managing customer needs, assessing styles and recommending optimal choices. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.
Overview
18
18
years of professional experience
Work History
Independent Beauty Consultant Sales Rep.
Mary Kay, Inc
04.2013 - 06.2014
- Provided personal service and custom recommendations
- Sold Mary Kay makeup and promoted companies' products.
- Scheduled facial appointments for consultation.
- Bought products as needed to fill inventory for profit.
Food service Team Member
Coluta's Pizza Restaurant
05.2010 - 02.2013
- Answered phones and took food orders from customers
- Prepared salads and sandwiches as needed in the kitchen area.
- Worked register as needed.
- Delivered pizza and food orders to customers on a timely fashion.
Commercial Delivery Driver
Advanced Auto Parts
05.2009 - 11.2009
- Assisted customers find the right parts for their auto.
- Answered the front lines and commercial lines.
- Delivered the Advanced Auto parts to the commercial customers.
Sales Representative
Chernin's Shoe Outlet
04.2008 - 12.2008
- Worked the register as needed.
- Responsible for sorting and the organization of the shoe display area.
- Restocked and accounted for inventory.
- Assisted customers on the floor.
Mom Service Representative – Photographer
Our 365 - Growing Family
05.2005 - 01.2008
- Congratulated moms on new addition to family.
- Introduced company's products.
- Encouraged for baby and family pictures.
- Took a variety of photographic poses.
- Made weekly sales goal.
- Closed sales on bedside.
Mortgage Customer Service Rep.
Adecco Employment Services - Abn Amro La Salle Bank
12.2002 - 04.2003
- Worked in fast paced "Mortgage Call Center"
- Addressed potential tax issues to the research department.
- Posted mortgage payments by phone from customers' request.
- Adjusted payments for the escrow, tax, insurance and mortgage.
- Filed insurance claims and reanalyzed the account per customers' request.
- Overnighted insurance premium checks per agents' request
Supervisor of Tellers
TCF Bank
11.2001 - 04.2002
- Supervised a staff of 10 tellers.
- Performed weekly and monthly audits.
- Encouraged and supported daily operations for the bank, including branch sales, business development and customer services.
- Analyzed appropriate information to determine credit worthiness of customers.
Customer Service Multi Task Clerk
Adecco Employment Services
01.2001 - 09.2001
- Completed job assignments provided by the Adecco agency.
- Dealt with a high volume of customer service phone calls and data entry.
- Answered departmental correspondence sent by customers.
- Replaced damaged goods and credited back to the account.
- Placed and tracked missing orders on-line
- Maintained changes in system made on customers' request.
Tax Escrow Representative
Abn - Amro LaSalle Bank
04.2000 - 01.2001
- Provided administrative support to staff of 60 employees of the Tax Escrow Group.
- Responsible for right distribution of all incoming tax and mortgage payments.
- Managed tax bills, made sure they were in a timely manner.
- Logged in tax bills and correspondence faxed by daily customers.
- Viewed the status and Noted action taken on customers' tax escrow account.
- Prepared daily departmental reports.
Retail Lending Support Clerk
Abn - Amro LaSalle Bank
08.1998 - 02.2000
- Provided administrative support to staff of 21 employees of Home Mortgage Group.
- Processed reports using Excel, Fox Pro and Word.
- Responsible for ensuring accuracy of all changes made by other employees on last loan confirmation.
- Maintained office equipment to ensure working condition.
- Prepared all departmental payable vouchers.
- Scanned files into computer and searched files for documents.
- Interacted with suppliers and supported departmental functions by purchasing equipment and supplies.
- Mastered 10 key computing skills and software programs.
- Maintained hard drive free of unnecessary files.
Assistant Manager of Sales
Fabco Enterprises
04.1996 - 01.1997
- Assisted manager in maintaining smooth operations of store.
- Balanced cash register and prepared daily financial reports.
- Encouraged sales staff to reach daily goals.
- Scheduled employee's hours.
- Oversaw inventory accounts.
- Stocked inventory and arranged for attractive display.
Education
General Studies
Wilbur Wright College
Skills
- Retail inventory management
- Accurate cash handling
- Store opening and closing procedures
- Team-oriented
- 10 Key Typing
- 35 WPM
- Windows Microsoft Word
Languages
Spanish
Full Professional
Timeline
Independent Beauty Consultant Sales Rep.
Mary Kay, Inc
04.2013 - 06.2014
Food service Team Member
Coluta's Pizza Restaurant
05.2010 - 02.2013
Commercial Delivery Driver
Advanced Auto Parts
05.2009 - 11.2009
Sales Representative
Chernin's Shoe Outlet
04.2008 - 12.2008
Mom Service Representative – Photographer
Our 365 - Growing Family
05.2005 - 01.2008
Mortgage Customer Service Rep.
Adecco Employment Services - Abn Amro La Salle Bank
12.2002 - 04.2003
Supervisor of Tellers
TCF Bank
11.2001 - 04.2002
Customer Service Multi Task Clerk
Adecco Employment Services
01.2001 - 09.2001
Tax Escrow Representative
Abn - Amro LaSalle Bank
04.2000 - 01.2001
Retail Lending Support Clerk
Abn - Amro LaSalle Bank
08.1998 - 02.2000
Assistant Manager of Sales
Fabco Enterprises
04.1996 - 01.1997
General Studies
Wilbur Wright College
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