Betsabe Ayala
Tucson,AZ
Summary
Dedicated professional with a strong background in customer service and inventory management. Known for effective communication and problem-solving skills, ensuring high customer satisfaction and smooth operations. Efficient at working individually and with a team.
Overview
1
1
Language
8
8
years of professional experience
Work History
General Grocery Store
Amazon Fresh
Upland, California
03.2025 - 07.2025
- Operated a cash register to process customer transactions.
- Enhanced customer satisfaction by providing friendly and attentive service.
- Organized and restocked shelves to ensure product availability and a tidy shopping environment.
- Picking items for online orders.
- Inventory and organization of inventory every day.
- Tagging items with an expiration date or discounts.
- Executed daily operational tasks with attention to detail and punctuality.
Catering Staff Member
Interactive
Claremont, California
11.2022 - 09.2024
- Oversaw all aspects of catering events from setup to cleanup, ensuring smooth execution and customer satisfaction.
- Demonstrated excellent customer service skills while serving large groups of customers and ensuring satisfaction.
- Communicated effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.
- Assisted catering staff in setting up event space and confirming presence of all necessary items for operations.
- Served food at correct temperatures in compliance with health regulations to uphold safety standards.
- Maintained a high level of hygiene and safety standards in the kitchen at all times.
RC Sort
Amazon LAX9
Fontana, California
01.2021 - 07.2023
- Trained employees from the RC Sort department to the UIS department.
- Trained new employees on sorting department policies and protocols to ensure compliance and operational effectiveness.
- Collaborated with other departments to enhance skills and support the achievement of company goals.
- Addressed conveyor system jams and inspected conveyor belts to maintain workflow efficiency and minimize downtime.
- Supervised all stations were clean and administered supplies to each station.
- Operated a rider pallet jack to facilitate the loading and unloading of inventory..
- Operated a pallet jack to transport materials within the warehouse; and an electric pallet jack.
Quality Control Inspector
Venice Bakery
Torrance, California
02.2017 - 11.2020
- Conducted inspections of pizza crust and dough, testing weights, temperatures, grades, and moisture content to ensure product quality.
- Monitored production lines to ensure adherence to safety and quality standards.
- Collaborated with production teams to troubleshoot issues in pizza dough manufacturing, ensuring smooth operations.
- Partnered with production staff to propose design changes aimed at enhancing product quality.
Education
High School Diploma -
Theodore Roosevelt High School
Los Angeles, CA06-2016
Skills
- Inventory management
- Inventory control
- Order fulfillment
- Product tagging
- Food safety standards
- Quality assurance
- Customer service
- Staff training
- Effective communication
- Conflict resolution
- Organizational skills
- Multitasking
- Leadership skills
- Bilingual communication
- Problem solving
- Stock organization
Languages
Spanish
Native/ Bilingual
Timeline
General Grocery Store
Amazon Fresh
03.2025 - 07.2025
Catering Staff Member
Interactive
11.2022 - 09.2024
RC Sort
Amazon LAX9
01.2021 - 07.2023
Quality Control Inspector
Venice Bakery
02.2017 - 11.2020
High School Diploma -
Theodore Roosevelt High School