Betsy Ferguson
18231 Portside St. Tampa,FL
Summary
Motivated professional excelling in customer service, safety roles across diverse sectors. Smart and polished with dynamic interpersonal skills. Known for outstanding service and friendly, personable attitude.
Overview
30
30
years of professional experience
Work History
Accounts Payable Specialist/Leasing Specialist
A Better Property Management/ Equialt, LLC
Tampa, FL
01.2020 - 12.2024
- Reconciled invoices and ensured financial accuracy.
- Facilitated month-end closings.
- Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Responded to tenant requests for maintenance services in a timely manner.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
Client Service Specialist
Sheltair Aviation FBO
Tampa, FL
09.2010 - 07.2017
- Nurtured client relationships and managed accounts.
- Coordinated elite client services and accommodations.
- Developed strong relationships with external vendors to provide exceptional service experiences for guests.
- Managed multiple tasks simultaneously while ensuring quality service delivery.
International Flight Attendant
Spirit Airlines Inc.
Fort Lauderdale, FL
05.2005 - 06.2006
- Supported passengers and bridged crew coordination.
- Upheld FAA standards and emergency response readiness.
International Flight Attendant
COPA Airlines
Panama City, Panama
10.1994 - 01.2002
- Ensured in-flight safety and services.
- Managed international travel documentation and continued professional training.
Education
Completed - Flight Attendant Training
Spirit Airlines FA Training
Fort Lauderdale, FL08.2006
Completed - Flight Attendant Training
COPA Airlines
Panama City, Panama08-1996
High School Diploma -
Justo Arosemena High School
Panama City, Panama12-1992
Skills
- Bilingual (Spanish)
- Top-notch service
- Commercial and Corporate Aviation experienced
- QuickBooks
- Microsoft Office
- FAA Regulations
- Training and Coaching
- Conflict Resolution
- Interpersonal Communication
- Flight Safety
References
- Available upon request
Timeline
Accounts Payable Specialist/Leasing Specialist
A Better Property Management/ Equialt, LLC
01.2020 - 12.2024
Client Service Specialist
Sheltair Aviation FBO
09.2010 - 07.2017
International Flight Attendant
Spirit Airlines Inc.
05.2005 - 06.2006
International Flight Attendant
COPA Airlines
10.1994 - 01.2002
Completed - Flight Attendant Training
Spirit Airlines FA Training
Completed - Flight Attendant Training
COPA Airlines
High School Diploma -
Justo Arosemena High School
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