Francheska Morel
Pemberton,New Jersey
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Successful in all employment endeavors. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Billing Specialist ( Accounts Receivable)
Parker Health Group
09.2022 - Current
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Reconciling Census and Bank Reconciliations.
- Making daily deposits and entering cash receipts
- Entering Ancillary charges
- Medicaid Eligibility
- CMS-1500 claims
- Creating statements for private pay
- Monthly billing for Medicaid, VA, Medicare pts
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments (Collection calls and AR agings)
Rehab Assistant
Parker Health Group
10.2019 - 09.2022
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls
- Insurance verification
- Managed office inventory and placed new supply orders.
- Directed and oversaw office personnel activities and managed therapist schedules.
- Faxed POC and collected information necessary for billing department.
Customer Service Representative
Coaster Of America
12.2017 - 10.2019
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Placed order from clients and collected payments
- Aging reports and Manifest report
Dental Biller/Front Desk (TEMP JOB)
Dental Health Associates
08.2017 - 12.2017
- Maintained accurate records of customer payments.
- Monitored outstanding invoices and performed collections duties.
- Assisted pt scheduling appointments and collecting co-payments
- Insurance verification
Dental Biller
Edison Family Dental Care
02.2015 - 07.2017
- Reduced outstanding accounts receivable balances by diligently following up on unpaid claims and invoices.
- Negotiated payment plans with patients experiencing financial difficulties, ensuring timely revenue collection while maintaining positive relationships.
- Assisted office administrators in establishing efficient workflow processes related to dental billing and insurance claims management.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Medical Biller
Affinity Care Of NJ
04.2013 - 02.2015
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Responded to customer concerns and questions on daily basis.
- Delivered timely and accurate charge submissions.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
Education
Medical Biller And Coder -
Anthem Institute
North Brunswick 06.2013
Skills
- Knowledgeable in Excel, Quickbooks and Data Entry
- CPT/ICD-9 Knowledge
- Bilingual (spanish)
- Team Collaboration
Timeline
Billing Specialist ( Accounts Receivable)
Parker Health Group
09.2022 - Current
Rehab Assistant
Parker Health Group
10.2019 - 09.2022
Customer Service Representative
Coaster Of America
12.2017 - 10.2019
Dental Biller/Front Desk (TEMP JOB)
Dental Health Associates
08.2017 - 12.2017
Dental Biller
Edison Family Dental Care
02.2015 - 07.2017
Medical Biller
Affinity Care Of NJ
04.2013 - 02.2015
Medical Biller And Coder -
Anthem Institute
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