Elena P. Albino
Linden,New Jersey
Summary
Experienced Billing Specialist with 7+ years of progressively responsible work in billing, invoicing, accounts receivable & payable, e‑billing, and client/vendor communications. Strengths include managing full billing cycles, monitoring unbilled work, resolving invoice discrepancies, and supporting collections. Recognized for strong attention to detail, organizational skills, and the ability to learn new systems quickly. Experienced supporting multi‑office operations with international components and providing excellent customer support.
Overview
8
8
years of professional experience
Work History
Billing Specialist/Accounts Receivable & Payable
Dolphin Express Inc.
03.2018 - Current
- Generate and prepare client invoices using QuickBooks e‑billing platforms, ensuring accuracy and timeliness for all jobs
- Monitor unbilled work and identify outstanding items to ensure full and complete billing
- Track invoice status and proactively investigate rejections, reductions, or discrepancies
- Communicate professionally with clients and vendors to confirm billing terms, resolve issues, and maintain positive relationships
- Conduct follow‑up for unpaid or short‑paid invoices through phone and email
- Maintain accurate billing records and customer account data in internal systems
- Process weekly, monthly, and annual vendor payables, including subscriptions, services and license fees
- Support office operations with phone coverage and customer service related to billing inquiries
- Coordinate office supply ordering and assist with basic payroll timecard recording
- Provide cross‑functional support including light system data entry and database maintenance
Education
High School Diploma -
Elizabeth High School
Elizabeth, New Jersey, USACoursework in Billing And Financial Record Process -
Intuit QuickBooks Online
Skills
- Billing & Invoicing
- Accounts Receivable & Collections Support
- Electronic Billing & QuickBooks E‑billing
- Client & Vendor Relations
- Accounts Payable
- Invoice Tracking & Dispute Resolution
- Data Entry & Account Record Maintenance
- Microsoft Excel (Intermediate)
- Deadline‑Driven Workflow
Supplementary tasks
- Supported online sales platforms (Poshmark/eBay) including listings, order processing, and customer follow‑up
- Assisted with export documentation and communication with carriers
- Basic payroll timecard entry and payroll processing
- Office supply coordination
Timeline
Billing Specialist/Accounts Receivable & Payable
Dolphin Express Inc.
03.2018 - Current
High School Diploma -
Elizabeth High School
Coursework in Billing And Financial Record Process -
Intuit QuickBooks Online